General Manager - Sofitel Phnom Penh Phokeethra, Cambodia

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We are a collection of 4 exclusive Luxury brands: Sofitel Legend, Sofitel, MGallery and Emblems across 38 countries, unlocking unique memorable moments in connection with the local destination.

Sofitel Phnom Penh Phokeethra, a luxurious 5-star hotel in the heart of Cambodia's capital, is seeking a visionary and experienced General Manager to lead our esteemed property. This exceptional opportunity calls for a dynamic hospitality professional who can drive excellence, inspire teams, and elevate the guest experience in one of Southeast Asia's most vibrant cities.

• Oversee all aspects of hotel operations, ensuring the highest standards of service and guest satisfaction
• Develop and implement strategic plans to maximize revenue, profitability, and market share
• Lead and motivate a diverse, multi-cultural team, fostering a culture of excellence and continuous improvement
• Manage financial performance, including budgeting, forecasting, and cost control measures
• Cultivate and maintain strong relationships with key stakeholders, including guests, corporate clients, and local partners
• Ensure compliance with Sofitel brand standards and local regulations
• Drive innovation in service delivery and guest experiences, keeping the property at the forefront of luxury hospitality
• Represent the hotel in the local community and industry events, enhancing its reputation and market position

• Bachelor's degree in Hospitality Management, Business Administration, or related field; advanced degree or relevant certifications preferred
• Minimum of 10 years of experience in luxury hotel management, with at least 5-7 years in a senior leadership role
• Proven track record in driving revenue growth, profitability, and operational excellence
• Strong financial acumen with experience in budgeting, forecasting, and P&L management
• Exceptional leadership skills with the ability to inspire and develop high-performing teams
• Excellence in customer service with a deep understanding of luxury guest expectations
• Strategic thinker with the ability to develop and execute long-term plans
• Outstanding communication and interpersonal skills, with the ability to engage effectively across cultures
• Proficiency in hotel management systems and technologies
• Fluency in English; knowledge of French or other Asian languages is a plus
• Familiarity with Cambodian culture and business practices is highly desirable
• Adaptability and resilience to thrive in a dynamic, fast-paced environment
• Passion for hospitality and a commitment to delivering exceptional guest experiences

What is it for you  :

• Employee benefit card offering discounted rates in Accor Hotels worldwide.
• Develop your talent through learning programs by Accor Academy.
• Opportunity to grow within your property and across the world!
• Ability to contribute to local community and make a difference through our Corporate Social Responsibility (CSR) activities