General Manager - Novotel Queenstown Lakeside

Accor's Novotel Queenstown Lakeside is located on the tranquil banks of Lake Waitapu,4- star, 273 rooms, meeting facilities and a stunning view from our Elements Restaurant. Conveniently placed in prime location in Queenstown, making it one of the most iconic tourist destination Hotels in the World!

We are seeking an experienced & strategic General Manager dedicated to achieving exceptional performance standards and committed to maintaining the highest levels of product and service quality.

• Provide operational and strategic direction to the Hotel and Management team and be an inspiration to all Heartists to achieve a high level of performance.
• Strategically manage owner relationships and represent Accor at the highest level of industry and government. They will be accountable for business plans, sales and marketing strategies, annual budget and profit in the hotel.
• Ensure long term profitability of the operational departments and the hotel, maximizing revenue and yield opportunities.
• Conduct regular analysis on all departments to continuously improve productivity, quality, market competitiveness and service standards.
• Build, train develop and mentor your team - working alongside them within the Operation - they are the leaders of tomorrow! 

• Minimum 5 years experience as a Hotel General Manager
• Demonstrated knowledge of budget planning, financial, market segments & operation controls.
• Strong strategic and operational leadership experience, with the ability to clearly articulate direction and coach the team.
• A proven track record of maintaining excellent product and service standards.
• Ability to build & maintain owner & stakeholder relationships at a high level.
• A positive and energetic attitude - expressing entrepreneurial spirit and confidence
• An infectious passion for delivering a memorable guest experience and creating loyalty of guests.

• Leading an amazing team in one of the most iconic tourist destinations in the world!
• Competitive Salary package including bonus potential
• Salary continuance insurance
• Private Healthcare
• Incredible Accor Heartist Benefits - discounted Food & Beverage & Accommodation Worldwide

Applications close Wednesday 10th July, 2024.

Our commitment to Diversity & Inclusion:

‘’We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.’’

“Pioneering the Art of Responsible Hospitality, connecting cultures with Heartfelt care”