General Maintenance Technician

Company Description

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

We're looking for a dedicated and detail-oriented General Maintenance Technician to join our facilities management team at Grand Mercure Mysore, India. In this role, you'll be the backbone of our operations, ensuring that all building systems, equipment, and infrastructure function smoothly and efficiently. You'll work collaboratively with various departments while maintaining the highest standards of safety and professionalism. If you're a problem-solver who takes pride in keeping our facilities in top condition, we'd love to hear from you!

• Perform routine inspections of premises, building systems, and equipment to identify maintenance needs and potential issues
• Conduct preventive maintenance on HVAC, electrical, plumbing, and other building systems to minimize downtime and extend equipment lifespan
• Diagnose and troubleshoot mechanical, electrical, and plumbing problems efficiently and implement effective solutions
• Respond promptly to maintenance requests and emergency breakdowns, demonstrating resilience and decisiveness under pressure
• Install, service, and repair equipment and fixtures, ensuring optimal performance and safety compliance
• Maintain detailed records of maintenance work, service logs, spare parts inventory, and equipment performance metrics
• Monitor equipment performance and utility systems, making recommendations for improvements and cost optimization
• Ensure proper cleaning, servicing, and maintenance of filters, coils, ducts, and ventilation systems
• Follow all safety procedures, regulations, and OSHA guidelines to maintain a secure work environment
• Coordinate with external contractors for specialized repairs and services when necessary
• Work closely with other departments to minimize operational disruption and support organizational goals
• Participate in training programs and professional development opportunities to enhance technical skills and stay current with industry best practices
• Suggest innovative improvements to maintenance processes and procedures for better efficiency and cost control

**Required Skills & Competencies:**

• Strong knowledge of various building systems including HVAC, electrical, plumbing, and general infrastructure
• Excellent problem-solving and troubleshooting abilities with an analytical mindset
• Proficient communication and customer service skills with a collaborative approach
• Detail-oriented with exceptional organizational and time management capabilities
• Ability to work effectively both as part of a team and independently
• Physical capability to lift heavy objects, climb ladders, and work in various positions and environments
• Basic computer skills for using maintenance management systems and documentation software
• Flexibility to work different shifts and respond to emergency maintenance calls
• Strong commitment to safety compliance and adherence to regulations

**Required Experience:**

• Minimum 1 year of hands-on experience in general maintenance or facilities management
• Demonstrated experience with preventive and corrective maintenance procedures
• Experience maintaining and repairing building systems and equipment

**Required Education & Certifications:**

• High school diploma or equivalent
• Trade certificate or vocational training in maintenance, HVAC, electrical, or plumbing (preferred)
• Knowledge of safety regulations and OSHA guidelines
• Valid driver's license (may be required depending on role responsibilities)

**Language Proficiency:**

• Proficiency in English, both verbal and written, for effective communication and documentation

**Personal Attributes:**

• Self-motivated and energetic with a positive, can-do attitude
• Resilient and adaptable in dynamic work environments
• Organized and goal-oriented with strong attention to detail
• Inclusive mindset and willingness to support colleagues and departments
• Innovative thinker who seeks continuous improvement opportunities