Company Description
Fairmont Hotels & Resorts
Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.
About Fairmont Olympic Hotel
Since 1924, the Fairmont Olympic Hotel has stood at the center of Seattle, not just geographically, but culturally. Generations of guests have arrived and left as part of the story: dignitaries and rock stars, brides and business titans, locals marking milestones they'll tell their grandchildren about.
Our colleagues don't just work here. They hold the keys, to a guest's first unforgettable Seattle visit, to a memory that outlasts the stay, to the moments that make the us the Olympic.
Join the legacy. A century of stories has been written here; become part of what's written next.
About the Application Process:
At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.
Job Description
We invite you to join the world of luxury hospitality at Fairmont Olympic Hotel as our new Room Attendant. The Room Attendant at the Fairmont Olympic Hotel is responsible for ensuring the cleanliness and overall presentation of guest rooms, maintaining high standards of cleanliness, and providing exceptional service to hotel guests. The Room Attendant plays a crucial role in creating a positive and comfortable experience for guests during their stay. This is a seasonal position with a tentative end date of December 31st.
Key Responsibilities
- Clean and service guest rooms, bathrooms, and assigned areas according to hotel standards.
- Make beds, change linens, replace towels, and replenish guest amenities.
- Dust, vacuum, sweep, mop, and sanitize guest rooms and bathrooms.
- Inspect rooms for cleanliness, maintenance issues, and missing or damaged items.
- Report maintenance concerns, lost and found items, and guest requests to the appropriate department.
- Maintain cleanliness and organization of housekeeping carts, closets, and storage areas.
- Follow proper procedures for handling cleaning chemicals, equipment, and guest belongings.
- Respond promptly and professionally to guest requests and special room requirements.
- Maintain productivity and complete assigned rooms within established timeframes.
- Follow all hotel safety, sanitation, security, and housekeeping procedures.
- Maintain a professional appearance and provide courteous service to guests and colleagues.
Qualifications
What will you bring to the role?
- Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
- Foster an inclusive environment where every individual feels valued and respected
- Previous experience as a room attendant or in a similar housekeeping position is preferred
- Strong attention to detail and the ability to maintain high standards of cleanliness
- Excellent time management skills and the ability to work efficiently in a fast-paced environment
- Good communication and interpersonal skills
- Ability to work independently and as part of a team
- Flexibility to work different shifts, including weekends and holidays
- Physical stamina and the ability to lift heavy objects and perform repetitive tasks
- Knowledge of proper handling and usage of cleaning chemicals and equipment
- Required to hold valid US work authorization
Physical requirements include:
This job requires constant standing, walking, bending, and twisting. Must be able to lift at least 30 lbs. Must be physically capable of performing duties which involve repetitive bending, kneeling, pushing, pulling and lifting of heavy objects.
Additional Information
Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.
- $26.47 per hour
- Employee travel program offering discounted rates in Fairmont’s and Accor worldwide
- Parking/Commuting Discounts
- Paid meal breaks with complimentary meals served in our Staff Dining room.
- Learning programs through our Academies
- Medical, dental, vison insurance available for all full-time colleagues and their families. Additional supplemental insurance available
- 401K Retirement plans with a 4% match for all full-time colleagues
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities
- Fun, elegant atmosphere with amazing colleagues!
Our Values
Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.
Belonging: We celebrate our differences. We support each other and we always stand together.
Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.
Integrity: We build trust through mutual respect and being authentic.
Diversity & Inclusion
Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
All your information will be kept confidential according to EEO guidelines.
