- Full-Time
- Permanent
- MERCURE
- Food & Beverage
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Mercure Canberra, Braddon, Australia
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REF67363K
Full Time Food & Beverage Assistant Manager
Region
MEA SPAC
Mercure Canberra is one of the city’s first established hotels, combining old-world charm with modern comforts. The hotel is located moments from the CBD, as well as the National Convention Centre and Australian War Memorial.
We are looking for someone who has a friendly, customer-focused attitude with a passion to exceed guest expectations.
This is a full-time role, reporting to the Food & Beverage Manager. You will be responsible for the efficient operation of the venue's Food & Beverage Outlets, as we continue to grow our business and provide a high-level guest experience.
Responsibilities include, but are not limited to:
- Assisting the Food & Beverage Department across all outlets including: Courtyard Restaurant, Olims Bar & Bistro, Bottle Shop, Room Service, Minibar and Conference & Events.
- Ensuring correct hotel policy & procedure is followed regarding opening & closing shifts; including cash handling and signing keys in/out.
- Ensuring the Food & Beverage Team provide efficient, friendly and professional service to all guests.
- Assisting with the induction of new team members into the department and ensuring adequate training takes place. Assist with on-going training projects within the department to meet brand & service standards.
- Greeting & welcoming guests, assisting with enquiries & restaurant bookings. Assist guests with menu offerings & maximize sales opportunities through product knowledge.
- A minimum of 2 years’ relevant experience in a similar role.
- The ability to lead, motivate and develop a successful team.
- A friendly, self-motivated personality.
- Confident and articulate communication, negotiation, relationship and networking skills.
- A demonstrated understanding of industry-related technology systems
- Current RSA & RCG certificate
- The ability to work a variety of shifts, including weekends, evenings & public holidays.
- Enjoy perks like discounted accommodation & global partner discounts through our staff rewards program.
- Access to ongoing learning and skill enhancement.
- Progressive leave policies.
- Free onsite parking.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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