- Part-Time
- Permanent
- NOVOTEL
- Rooms
__jobinformationwidget.freetext.LocationText__
Novotel Edinburgh Centre, Edinburgh, United Kingdom
__jobinformationwidget.freetext.ExternalReference__
REF60312X
Front office Night Team Member
Region
Europe and North Africa
Salary: £13.33/hour
Required applicants with current right to work in the UK
What is in it for you:
- ALL Heartist Card to be used in Accor Hotels Worldwide (Discounts off stays, dinning, shopping and more)
- Free night stays in our UK hotels and discount in any Accor Restaurant (T&C Applies)
- Hotel discounts for your Friends and Family
- Training & Development
- International career opportunities
- 28 days holidays per year (up to 33 with length of service)
- Support your wellbeing in your professional and personal lives
- Recommend a Friend Incentive
- Pension Scheme
- Cycle to work scheme
- Complimentary Staff meal
- Uniform provided
Our objective is simple: make you grow and give you the spark to unleash your personality
As our next Night Receptionist, you…
- Are the ‘face of Novotel Edinburgh Centre’, extending a warm welcome to our guests during the night, putting their well-being at the heart of everything you do, while adding your personal touch to their stay.
- Assist in the general running of the hotel at night and support other departments to set up for the next day.
- Are an autonomous and passionate individual, dedicated to continuously improving the quality of the hotel's services.
- Undertake night audits and hotel safety checks to make sure everyone in our hotel is safe and looked after.
- Ensure a wonderful guest experience.
- Ensuring that all charges are accurate and posted on a timely basis.
- Handling all calls promptly and professionally.
- Document accurately all internal and guest messages.
- Use every opportunity to promote hotel facilities and maximise sales through sound product knowledge and selling skills.
- Attend to other duties as requested by Management and Supervisors
- Prior experience working with OPERA Cloud
- Fluency in English
- Customer Service
To help you navigate your role, and support your success you will be trained in all front of house related functions and the safety of the property and people.
Our mission at Novotel Edinburgh Centre is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
A job, a career or a calling - whatever brings you here, we have something for you!
If you feel you are the right candidate for the role as our Front Office Team Member please click ‘apply’ now! We’d love to hear from you!
One more thing…
By working at the Novotel Edinburgh Centre you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong
If you feel you are the right candidate please click ‘apply’ now! We’d love to hear from you!
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Novotel Manchester West, Worsley, United Kingdom
Experience Level
Associate
Job Schedule
Part-Time
Brands
ACCOR
Job type
Permanent
Locations
United Kingdom
Job Category
Rooms
Description
We are on the lookout for a dedicated and detail-oriented Night Auditor to enhance our night operations at the hotel. In this part-time role, you'll play a crucial part in ensuring a seamless overnigh
Reference
7e50b560-262f-4cb8-b5c1-3893f6040f50
Expiry Date
01/01/0001
Salary
Location
Maison Delano Paris, Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
DELANO
Job type
Permanent
Locations
Paris
Job Category
Rooms
Description
Venez compléter notre équipe et participer au début d’une nouvelle aventure avec MAISON DELANO PARIS !En tant que réceptionniste au sein de notre hôtel 5 étoiles, vous serez le premier point de contac
Reference
589e5b17-3fc2-49ad-bb8b-1f7af90b0830
Expiry Date
01/01/0001
Salary
Location
Mövenpick Grand Al Bustan Dubai, Dubai, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
Guest Service Agent First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable e
Reference
3f65bd54-0044-41b6-b7ef-7ad1775ebb66
Expiry Date
01/01/0001
Salary
Location
Fairmont The Palm, The Palm Jumeirah, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
The Palm Jumeirah
Job Category
Rooms
Description
Overall cleaning of the guestrooms to include, but not limited to: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning,
Reference
47c31562-c40e-490c-b184-3fadde0bafd7
Expiry Date
01/01/0001
Salary
Location
Fairmont The Palm, Dubai, United Arab Emirates
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
Maintain a presence as requested at hotel / department meetings and committees.Comply at all times with Hotel standards and regulations to encourage safe and efficient hotel operations.Handle guest co
Reference
64cae4cd-b887-4f8f-b367-d19c801bb32b
Expiry Date
01/01/0001
Salary
Location
Hotel Morris Sydney - Handwritten Collection, Haymarket, Australia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
HANDWRITTEN
Job type
Permanent
Locations
Haymarket
Job Category
Rooms
Description
Reporting to the Operations Manager, you will be: Oversee operations and maintain a highly visible presence in Front Office and guest contact areas (i.e. Lobby, Food & Beverage outlets and Housekeepin
Reference
4cc12e4d-6e70-4ace-b50f-72778afa24e3
Expiry Date
01/01/0001
Salary
Location
Novotel Zurich City West, Zürich, Switzerland
Experience Level
Associate
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Zürich
Job Category
Rooms
Description
Check-In und Check-Out sowie die herzliche Betreuung unserer internationalen GästeVorbereitung und Abwicklung von Gruppen An- und Abreisen Allgemeine Concierge Tätigkeiten und Beantwortung eingehender
Reference
3f65d87e-4abe-476c-a32f-0fdca1c8ee03
Expiry Date
01/01/0001
Salary
Location
Fairmont La Marina Rabat Sale Hotel And Residences, Rabat, Morocco
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Rabat
Job Category
Rooms
Description
Relevant du Manager des résidences, les responsabilités et les fonctions essentielles du poste comprennent : Répondre aux besoins et aux demandes des propriétaires/résidents selon les instructions.Off
Reference
22014120-ffd7-4efa-9d4e-81cae8265d89
Expiry Date
01/01/0001
Salary
Location
ibis Styles Luxembourg Centre Gare, Luxembourg
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
IBIS STYLES
Job type
Permanent
Locations
Luxembourg
Job Category
Rooms
Description
Vous êtes motivé(e) et souriant(e) et vous vous sentez prêt(e) à rejoindre une petite équipe surentraînée : nous vous proposons un CDI à temps plein en réception à pourvoir ASAP. S’agissant d’un poste
Reference
6152c7c8-d6c3-4a11-bbc1-7f556664d5c6
Expiry Date
01/01/0001
Salary
Location
Fairmont Château Laurier, Ottawa, Canada
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Ottawa
Job Category
Rooms
Description
Reporting to the Front Desk & Reservations Manager, the Guest Services Manager ensures the smooth and efficient operation of the Front Desk while overseeing Concierge, Bell Services, Door, and Valet.
Reference
25f0a5ca-8859-4238-97e1-783193df2f92
Expiry Date
01/01/0001