- Full-Time
- Permanent
- Rooms
- ACCOR
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Fairmont Ajman, Ajman, United Arab Emirates
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REF30063T
Front Office Manager
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
- Consistently offer professional, friendly and engaging service.
- Lead and manage all aspects of the Front Office and ensure all service standards are followed.
- Handle guest concerns and react quickly, logging and notifying proper areas.
- Ensure proper staffing and scheduling of all Front Office colleagues in accordance to productivity guidelines.
- Communicate through pre-shift logs, emails and departmental meetings all pertinent information for the respective shift and areas of operation.
- Balance operational, administrative and Colleague needs.
- Assist guests regarding hotel facilities in an informative and helpful way.
- Follow department policies, procedures and service standards.
- Follow all safety policies.
- Other duties as assigned.
- Previous leadership experience required.
- Previous Property Management System experience required.
- Computer literate in Microsoft Window applications required.
- University/College degree in a related discipline preferred.
- Must possess a professional presentation.
- Strong interpersonal and problem solving abilities.
- Highly responsible & reliable.
- Ability to work well under pressure in a fast paced environment.
- Ability to work cohesively as part of a team.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
Visa Requirements:
Please note that you must be eligible to live and work in the United Arab Emirates. We will assist successful applicants with the visa process and provide flights and accommodation.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
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initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
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We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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