- Full-Time
- Permanent
- Rooms
- Accor Apartments & Realty
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900 Hay Street, 6000, Perth, AUS
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Req-61924
Front Office Manager
Stretch your imagination at The Adnate Perth – Art Series, a captivating canvas amidst a vibrant scene, inspired by globally acclaimed Australian street artist Matt Adnate. Colourful and soulful, the 250-room hotel is a gallery of welcome hospitality and discovery, with city views, an outdoor pool, BAHA Poolside Bar and Kitchen, gym and a state-of-the-art function room. Offering complimentary art tours, in-room art channels and art libraries The Adnate Perth is the perfect opportunity to broaden your creative horizons. On your days of leisure, delight your senses with visits to local wineries and artisanal food producers, or embark on adventures along the endless sandy shores.
Purpose
As the Front Office Manager, your role extends beyond simply overseeing front-of-house operations. Your mission is to foster team unity and ensure the creation of unforgettable experiences for every guest.
Primary Responsibilities
- Confidence in communicating with guests and colleagues to ensure cohesive collaboration
- Conquer challenges alongside guests, transforming dilemmas into success stories through creative solutions
- Recruit, train, and mentor Front Office team members, nurturing their professional growth, and diligently monitoring their performance
- Adhere to OH&S requirements, promptly respond to emergencies, and prioritise the safety of both guests and staff
- Exhibit proficiency in accurately handling reservations, managing guest accounts, and analysing reports and data
- Closely monitor budgets, expenditure, and revenue to make informed operational decisions and achieve financial objectives
Skills and Experience
- Experience in Hotel Operations, with history of leading the charge as a Supervisor or Manager
- Proven ability to multi task and thrive under pressure, supported by strong organisational and time management skills
- Proficiency in using reservation and property management systems is a plus
- Masterful in the art of communication, both the written and spoken
- Capable of embracing a flexible rotating schedule, including nights, overnights, weekends, and public holidays
Accor Benefits
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
- Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
- Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
- Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
- Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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