Front Office Intern

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

We are seeking an enthusiastic and detail-oriented Front Office Intern to join our dynamic team. This internship offers an excellent opportunity to gain hands-on experience in front office operations while contributing to the overall efficiency of our organization.

• Greet and assist visitors, clients, and employees in a professional and friendly manner
• Manage incoming calls, directing them to appropriate personnel and taking messages when necessary
• Maintain a clean and organized front office area, ensuring a positive and welcoming atmosphere
• Assist in handling inquiries and providing information about the company's products or services
• Support administrative tasks such as scheduling appointments, managing calendars, and preparing documents
• Collaborate with various departments to ensure smooth front office operations
• Participate in special projects and initiatives to improve front office efficiency
• Learn and adhere to company policies and procedures
• Contribute to maintaining a positive and professional image of the organization

• Currently pursuing a degree in business administration, hospitality management, or a related field
• Strong communication and interpersonal skills, with the ability to interact professionally with diverse stakeholders
• Detail-oriented with excellent organizational abilities
• Ability to multitask and prioritize tasks effectively in a fast-paced environment
• Proficient in Microsoft Office suite (Word, Excel, PowerPoint)
• Basic understanding of front office operations and customer service principles
• Demonstrated ability to maintain confidentiality and handle sensitive information
• Adaptability and willingness to learn new skills and processes
• Customer service orientation with a friendly and professional demeanor
• Ability to work collaboratively as part of a team
• Flexibility to adapt to changing priorities and work schedules

• Opportunities for professional development and training.
• Friendly and supportive work environment.