- Part-Time
- Internship
- Rooms
- ACCOR
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, Cairo, Egypt
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REF63447Y
Front Office Agent - Intern
Region
PM&E
We're looking for a front office agent intern for internship.
- Welcome guests upon arrival, facilitate efficient check-in processes, provide room keys, and ensure accurate and timely check-out procedures.
- Address guest inquiries, concerns, and requests promptly and professionally, offering information about hotel services, local attractions, and amenities.
- Handle and resolve guest issues, complaints, or challenges, finding effective and timely solutions to enhance overall satisfaction.
- Serve as a communication hub between guests and various hotel departments, ensuring smooth coordination of services and maintaining accurate records of guest interactions.
- Educational background and/or experience in hospitality.
- Strong hosting expertise combined with an unwavering commitment to quality and service excellence
- A naturally open and communicative personality.
- A team-oriented mindset, combined with the willingness to provide support across various departments
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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