- Full-Time
- Permanent
- IBIS STYLES
- Rooms
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ibis Styles Regensburg, Regensburg, Germany
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REF1021H
Front Office Agent / Empfangsmitarbeiter (m/w/d)
Region
Europe and North Africa
Das 3*-Superior ibis Styles Hotel Regensburg liegt direkt am Donaukanal, nur einen Spaziergang von der Altstadt entfernt. Unser Hotel präsentiert sich von der Lobby über die Restaurationsbereiche bis hin zu den 125 Zimmern in einem sehr modernen und zugleich kreativen Retro-Look. Eine kulinarische Reise mit mediterranem Flair und einem wunderbaren Blick auf die Donau bietet unser Restaurant „Volare“ mit stylischer Terrasse und Hotelbar. Unsere jüngsten Gäste vertreiben sich die Zeit im interaktiven Playroom oder auf dem Kinderspielplatz. Unser Veranstaltungsbereich steht für exklusive Tagungen oder auch spektakuläre Feiern für bis zu 200 Personen bereit.
Zur Verstärkung unseres Teams suchen wir ab sofort aktive Mitarbeiter*innen, die mit Begeisterung an neue Aufgaben herangehen und Freude haben an einer abwechslungsreichen und herausfordernden Mitarbeit in unserem Front Office-Team.
- Betreuung unseres internationalen Gästekreises
- Abwicklung von Check in & Check out
- Gewährleistung eines reibungslosen Schichtablaufs und eines herausragenden Gästeservices
- Führen von Schichten
- Bearbeiten von Reservierungsanfragen
- Umsetzung der Qualitäts- und Servicestandards sowie der gesetzlichen Regelungen
- eine Ausbildung im Hotelfach oder einschlägige Praxiserfahrung
- sicher im Umgang mit Gästen und ein aufgeschlossenes und herzliches Auftreten
- sorgfältige, vorausschauende und selbstständige Arbeitsweise
- teamfähig, auch in Stresssituationen
- gute Deutsch- und Englischkenntnisse
- gute PC-Kenntnisse, vorzugsweise auch im Front Office-System Opera
- tadellose Umgangsformen und ein gepflegtes Erscheinungsbild
- attraktive Bezahlung
- betriebliche Weiterbildung durch interne und externe Schulungsangebote
- Urlaubs- & Weihnachtsgeld gemäß tariflichen Regelungen
- Anstoß zur betrieblichen Altersvorsorge mit Gewährung von Arbeitgeber-Zuschüssen
- Zuschuss zur Nutzung des kooperierenden Fitness-Studios
- kostenlose Getränke, Sachbezug Verpflegung, kostenfreies Parken, Stellung der Arbeitskleidung
- vergünstigte Übernachtungsmöglichkeiten in allen Accor Hotels weltweit
- gute Karrierechancen innerhalb des internationalen Hotelkonzerns Accor
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
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our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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