- Full-Time
- Permanent
- FAIRMONT
- Rooms
__jobinformationwidget.freetext.LocationText__
Fairmont St Andrews - Scotland, St Andrews, United Kingdom
__jobinformationwidget.freetext.ExternalReference__
REF70381W
Front Desk Agent
Region
Luxury & Lifestyle
Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic 5-star luxury hotels and resorts in the home of golf.
Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.
Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.
Job Title: Front Desk Agent
Location: St Andrews, Fife
Contract: Full-time and Part-Time contracts available
First impressions are everything! As Front Desk Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
Our absolute focus is delivering a personalised, luxury experience to all guests, building relationships and anticipating their every need. If you believe you are the right person for this role then we want to hear from you.
A little bit about what you will be doing:
- Greet, check-in, respond to requests and settle accounts while providing exceptional service
- Take initiative to add a personalised experience
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
- Ensure all guest information is correct and entered correctly
- To be able to perform a variety of administration tasks including guest correspondence and reporting tasks
- To actively promote the Fairmont Brand through adhering to our mission statement and values
- Service focused personality is essential; experience is an asset
- Prior experience working with Opera or a related system
- Fluency in English; additional languages are a plus
- Must be Eligible to work in the UK
- Competitive salary
- Staff shuttle service to/from St Andrews
- Complimentary staff canteen
- 50% off dining in our Food and Beverage outlets
- Employee rates for Spa treatments and green fees
- Access to gym and pool services
- Growth opportunities
- On-the-job training
- Regular social events
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
ibis Styles Paris Charles-de-Gaulle Airport, Tremblay-en-France, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Tremblay-en-France
Job Category
Rooms
Description
Viens compléter l'équipe de Padawan, de l’Ibis Styles Paris CDG Airport qui recherche ,un(e) réceptionniste polyvalent(e) en CDI d35h/semaine.-Tu es animé(e) par la passion du service et de la satisfa
Reference
8f4c217f-c353-4910-8549-b934be815416
Expiry Date
01/01/0001
Salary
Location
ibis Styles Paris Charles-de-Gaulle Airport, Tremblay-en-France, France
Experience Level
Mid-Senior Level
Job Schedule
Part-Time
Brands
IBIS STYLES
Job type
Temporary
Locations
Tremblay-en-France
Job Category
Rooms
Description
Envie de travailler dans un environnement dynamique à visage humain ?Venez rejoindre notre équipe au service étage pour une expérience enrichissante.Rattaché(e) au gouvernant, vous avez pour mission p
Reference
b666518e-eeaa-4c50-9f91-c0a7716c5716
Expiry Date
01/01/0001
Salary
Location
Hotel St Moritz Queenstown - MGallery Collection, Queenstown, New Zealand
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
M GALLERY
Job type
Permanent
Locations
Queenstown
Job Category
Rooms
Description
To work with the Executive/Head Housekeeper to ensure the efficient and cost effective running of the Housekeeping function within the hotel, achieving the standards of cleanliness and guest care. Com
Reference
4714b3fb-077b-4169-b19b-1fd3cfc6470c
Expiry Date
01/01/0001
Salary
Location
Sofitel Melbourne on Collins, Melbourne, Australia
Experience Level
Associate
Job Schedule
Part-Time
Brands
SOFITEL
Job type
Permanent
Locations
Melbourne
Job Category
Rooms
Description
You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating
Reference
793fc63d-2a14-48fb-a8fa-8fa2323b1cc3
Expiry Date
01/01/0001
Salary
Location
Pullman Adelaide, Adelaide, Australia
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Adelaide
Job Category
Rooms
Description
What you will be doing:You will have the opportunity to showcase your customer services skill and create memorable moments for our guests from the heart. In this role, you will report to Assistant man
Reference
3c75b6d4-6e4d-4871-ac38-310bad02f14a
Expiry Date
01/01/0001
Salary
Location
Sofitel Auckland Viaduct Harbour, Auckland, New Zealand
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Auckland
Job Category
Rooms
Description
Lead with Presence & Poise: Guide a diverse team of front office professionals with authenticity and passion, creating a culture of belonging and excellence.Craft Bespoke Guest Journeys: Anticipate
Reference
b1662c1b-0c68-4db8-8fbb-3897ab23cf22
Expiry Date
01/01/0001
Salary
Location
Sofitel Melbourne on Collins, Melbourne, Australia
Experience Level
Associate
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Melbourne
Job Category
Rooms
Description
A unique opportunity exists for an experienced hospitality professional with exceptional guest focus to be a Guest Experience Manager.Working within our Front Office team you will establish standards,
Reference
cab29284-0006-4d14-bc93-42538f7e9f82
Expiry Date
01/01/0001
Salary
Location
ibis Melbourne Hotel & Apartments, Melbourne, Australia
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Melbourne
Job Category
Rooms
Description
Take initiative to ensure that interactions with our guests (internal or external) are positive, productive, professional and in keeping with the principles of Heartist Support and value the contribut
Reference
27dc07a2-ffac-4278-9943-a61071200db9
Expiry Date
01/01/0001
Salary
Location
Mercure Melbourne Doncaster, Doncaster, Australia
Experience Level
Entry Level
Job Schedule
Casual
Brands
MERCURE
Job type
Temporary
Locations
Doncaster
Job Category
Rooms
Description
We are looking for a dedicated and detail-oriented Room Attendant to join our team. As a Room Attendant, you will be essential in ensuring that our hotel rooms are maintained to the highest standards
Reference
fdb0c2d2-9196-4858-9704-ba85cca3787e
Expiry Date
01/01/0001
Salary
Location
Fairmont Pacific Rim, Vancouver, Canada
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Vancouver
Job Category
Rooms
Description
Why work for Fairmont Pacific Rim?Opportunity to develop your talent and grow within Fairmont Pacific Rim and across the world!A competitive salary, starting from $68,000.00 per annumComplimentary wor
Reference
b85f1993-6981-4ac2-a1d7-5982cb9d5052
Expiry Date
01/01/0001