- Full-Time
- Permanent
- Rooms
- ACCOR
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Novotel Paris La Défense Nanterre, Nanterre, France
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REF109664F
FR - Réceptionniste (H/F/X)
Region
Europe and North Africa
Good news, la team du Novotel la Defense Nanterre recrute ! Envie de faire partie de cette aventure unique ?
Rejoins la team du Front Office pour vivre une aventure unique ! Hôtel rénové de 170 chambres avec restaurant et 7 salles de séminaire.
Ton rôle :
En tant que Réceptionniste Tournant(e), tu assures l’accueil des clients à tout moment de la journée ou de la nuit, en garantissant une expérience fluide et qualitative.
- Accueillir les clients (check-in / check-out) avec professionnalisme
- Gérer les réservations, appels et demandes clients
- Assurer la facturation, les encaissements et le suivi administratif
- Veiller à la sécurité et au bon fonctionnement de l’établissement lors des shifts de nuit
- Promouvoir les services de l’hôtel (restaurant, offres, etc.)
- Collaborer avec les différents services pour garantir la satisfaction client
Votre expérience et vos compétences incluent :
Qualité de service essentielle : une expérience similaire est un plus
Maîtrise du logiciel Opera Cloud ou équivalent
Maîtrise de l'Anglais
Informations complémentaires
Nous sommes une entreprise inclusive, engagée en faveur de la diversité et de l’égalité des chances.
Rejoins un hôtel où :
- L’humain est au cœur de l’expérience
- Tes idées sont valorisées
- Ton évolution professionnelle est encouragée:
Avantages
- CDI
- Mutuelle avantageuse
- Challenges internes
- Prise en charge à 50% de la carte Navigo
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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