- Full-Time
- Permanent
- IBIS
- Rooms
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ibis Le Havre Centre, Le Havre, France
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REF105871P
FR - Réceptionniste (H/F/X)
Region
Europe and North Africa
Rejoignez un hôtel franchisé membre du réseau Accor, l'hôtel ibis du Havre Centre recherche pour un poste de réceptionniste en CDI 35H00
Réceptionniste (H/F/X) dynamique, souritant(e), disponible pour le client, et ayant l'esprit d'équipe.
La première impression est toujours la bonne! En tant que Réceptionniste, vous prenez soin de nos clients depuis leur arrivée jusqu'à leur départ, en vous assurant qu'ils vivent une expérience mémorable.
Ce que l'établissement compte : 116 chambres, un restaurant, 2 salles de séminaires et une salle fitness.
Votre rôle :
Accueillir les clients, assurer le check-in et check-out, établir la facturation et l'encaissement en garantissant un service exceptionnel
Proposer une expérience personnalisée pour le client
Promouvoir les équipements de l'établissement, améliorer le séjour des clients en proposant des services
Proposer le programme de fidélité All Accor
Service au bar
Possibilité de faire quelques nuits dans l'année
Possibilité de faire quelques services en restauration/pdj en fonction des besoins de l'hôtel lors des vacances d'autres collaborateurs.
Votre expérience et vos compétences incluent :
Qualité de service essentielle : une expérience similaire est un plus
Maîtrise du logiciel Opera Cloud
Maîtrise du Français et de l'Anglais
Grande capacité d'adaptation
* Prime qualité mensuelle
* Prime sur la vente de carte de fidélité
* Prime Annuelle qualité versée en fin d'année ( après un an d'ancienneté)
* Prime de participation au bénéfice versée en été ( après un an d'ancienneté)
* 50% sur les transports en commun
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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