- Full-Time
- Permanent
- MERCURE
- Rooms
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Hôtel Mercure Paris Centre Gare Montparnasse, PARIS, France
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REF25507A
FR - Réceptionniste (H/F/X)
Region
Europe and North Africa
Pourquoi travailler chez Accor ?
Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.
Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.
En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.
Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS
La famille Mercure Paris Gare Montparnasse, charmant hôtel rénové de 188 chambres, s’agrandit !
Aussi, nous recherchons, pour nous et nos client(e)s, le (ou la) nouveau (nouvelle) réceptionniste tournant(e) en CDD du 1er Avril au 29 Septembre 2024.
En tant que pépite de la Réception, vous :
- gérez les arrivées et les départs dans le respect des procédures, avec un smile et un style inimitables
- veillez au bon déroulement du séjour des clients, dès la réservation à leur départ, et au-delà !
- contribuez à la satisfaction permanente des clients et à leur fidélisation, en assurant une prestation de qualité tout au long du séjour
- gérez les fonds de caisse
- gérez les réclamations clients et y apporter une solution
- savez faire preuve de patience
En plus, vous savez ce que sont :
- La solidarité sans restriction
- La folie raisonnable (raisonnable ?)
- La spontanéité maitrisée
- La transparence translucide
Si vous vous y retrouvez -> cliquez ! Cliquez sur « postuler à cette offre » and let the magic happen !
Type d'emploi : Temps plein, CDD
Votre expérience et vos compétences incluent :
Qualité de service essentielle : une expérience similaire est un plus
Maîtrise du logiciel FOLS ou équivalent
Maîtrise de l'Anglais
La pratique d'autres langues est un plus.
Notre Engagement Diversité & Inclusion :
Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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