- Full-Time
- Permanent
- Rooms
- ACCOR
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Hôtel Mercure Paris Porte de Pantin, Pantin, France
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REF1889A
FR - Réceptionniste (H/F)
Region
Europe and North Africa
Au cœur d’un quartier éclectique en pleine mutation, le Mercure Paris Porte de Pantin est une véritable « bulle urbaine ». Nous sommes très attentifs à la clientèle affaires qui siègent aux alentours, tels que Hermes, Veolia, BNP…
A proximité de la Philharmonie de Paris mais aussi du Zénith et de la Cité de la musique nous attirons aussi tout genre de mélomanes.
Nul doute que vous serez séduit(e) par sa décoration de style loft industriel et sa grande terrasse avec plage à 150m du periph, haut spot du quartier.
Sous la responsabilité de la Chef de Réception, vous serez en charge de l’accueil et de la relation clients dans son ensemble ainsi que des réservations.
Pour les curieux :
Facebook : Mercure Paris Porte de Pantin
Instagram du restaurant : @Legato_Paris
En tant que Réceptionniste, vous prenez soin de nos clients depuis leur arrivée jusqu'à leur départ, en vous assurant qu'ils vivent une expérience mémorable.
Votre rôle :
Accueillir les clients, assurer le check-in et check-out, établir la facturation et l'encaissement en garantissant un service exceptionnel
Veiller au respect des procédures internes
Proposer une expérience personnalisée pour le client
Promouvoir les équipements et les services de l'établissement
Votre expérience et vos compétences incluent :
Qualité de service essentielle
Une expérience similaire est un plus
Maîtrise du logiciel Opera Cloud
Maîtrise de l'Anglais
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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