- Full-Time
- Permanent
- IBIS STYLES
- Rooms
__jobinformationwidget.freetext.LocationText__
ibis Styles Le Puy-en-Velay, Le Puy, France
__jobinformationwidget.freetext.ExternalReference__
REF1802W
FR - Gouvernant (H/F/X)
Region
Europe and North Africa
Rejoignez Accor, un groupe qui réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous apportez. Les opportunités de développement et d'évolution sont nombreuses. Chaque geste, chaque sourire, chaque action, contribuent à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète. Ensemble, nous incarnons la vision de l’hospitalité responsable.
Devenez un Heartist®, et laissez votre coeur vous guider dans ce monde où la vie bat plus fort.
Fiable et enthousiaste. En tant que Gouvernant (H/F), vous démontrez les valeurs essentielles d'une expérience client exceptionnelle. Vous vous engagez à prendre soin de nos clients depuis leur arrivée jusqu'à leur départ.
Ce que l'établissement vous offre :
En quelques mots, mettez en valeur les bénéfices et les avantages à travailler dans votre établissement
Carte collaborateurs offrant des taux réduits chez Accor
Plan de formations délivrées dans nos Académies
L’opportunité de développer vos talents et de vous épanouir au sein de votre établissement et à travers le monde
La capacité à faire la différence à travers nos activités Ethiques & Responsabilité Sociale des Entreprises, comme Planet 21
Votre rôle :
Diriger et superviser au quotidien l'activité du département pour garantir le respect des normes de l'établissement et une qualité de service en chambre irréprochable
Gérer les préoccupations des clients, contrôler les parties communes pour garantir une expérience mémorable aux clients
Partager l'information à l'ensemble de l'équipe sur les priorités et les services personnalisés
Votre expérience et vos compétences incluent :
Qualité de service essentielle
Une expérience dans le management est un plus
Maîtrise du logiciel Opera ou équivalent
Bonne communication interpersonnelle et capacité à gérer les conflits/problématiques, capacité à manager et à être exemplaire
Votre équipe et votre environnement de travail :
En quelques mots, présentez l’équipe, l’établissement ou l’environnement de travail qui reflète la culture de l'équipe
Note : Vous pouvez inclure ici les spécificités locales ou les critères légaux, tels que le permis de travail.
Notre Engagement Diversité & Inclusion :
Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN USRelated jobs
Salary
Location
Fairmont Château Whistler, Whistler, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Whistler
Job Category
Rooms
Description
Overnight Reservations & Royal Service AgentYour knowledge of the hotel when responding to guest telephone calls, emails and text messages will prove you truly are a Fairmont professional. As a Reserv
Reference
8daa4ee8-1fb1-4d7d-892f-c22036ddef44
Expiry Date
01/01/0001
Salary
Location
Fairmont Mayakoba, Playa del Carmen, Mexico
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Playa del Carmen
Job Category
Rooms
Description
Supervisor de Uniformed Services Desde una cálida bienvenida hasta una cariñosa despedida, como Uniformed Services cuidará a los huéspedes tan pronto como ingresen al Hotel, garantizando una impresió
Reference
3048a8d7-c38a-4087-b246-c0edeb7aa1dd
Expiry Date
01/01/0001
Salary
Location
Fairmont Jasper Park Lodge, Jasper, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Jasper
Job Category
Rooms
Description
Starting Rate of Pay: $19.54/hr CADAs a Guest Services Agent with Fairmont Jasper Park Lodge, you have the opportunity to provide a warm and welcoming experience for our Guests. In this role you will
Reference
e53b9196-7134-42f2-b8b0-f5d5721a3d40
Expiry Date
01/01/0001
Salary
Location
Fairmont Jasper Park Lodge, Jasper, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Jasper
Job Category
Rooms
Description
Starting Rate of Pay: $19.60 per hour CADAs a Concierge, your ability to anticipate the guests' needs and make informed suggestions will ensure they have a truly memorable stay. In this role you will
Reference
921b906c-311f-4f64-95b6-a6351a8efe4e
Expiry Date
01/01/0001
Salary
Location
Fairmont Orchid - Hawaii, Kohala Coast, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Kohala Coast
Job Category
Rooms
Description
First impressions are everything! As an Agent, Front Office you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us
Reference
df9d97b0-028c-4678-8344-12c6ee8c4f10
Expiry Date
01/01/0001
Salary
Location
Fairmont Orchid - Hawaii, Kohala Coast, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Kohala Coast
Job Category
Rooms
Description
The Night Cleaner (Overnight) is responsible for ensuring we provide the highest level of cleanliness in our guestrooms, Public Spaces and throughout the Heart of House.What you will be doing:Dust and
Reference
7be1afca-6926-4aa5-b47b-e27dff86bc8f
Expiry Date
01/01/0001
Salary
Location
Fairmont Jasper Park Lodge, Jasper, Canada
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Jasper
Job Category
Rooms
Description
Salary Range: $52,000-$57,000 gross annually, based on previous experience and educationShowcase your interpersonal strengths as an Assistant Front Office Manager, you will lead, train and recognize y
Reference
cc99add5-1493-4be7-9d14-bceff5eb4512
Expiry Date
01/01/0001
Salary
Location
Hamilton Princess & Beach Club - A Fairmont Managed Hotel, Hamilton, Bermuda
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Hamilton
Job Category
Rooms
Description
Summary of Responsibilities:Reporting to the Head House Person & Floor Supervisors, responsibilities and essential job functions include, but are not limited to, the following:Consistently offer profe
Reference
995a28d9-df78-4e88-946e-a239f1f866f0
Expiry Date
01/01/0001
Salary
Location
Fairmont Stores, Ottawa, Canada
Experience Level
Associate
Job Schedule
Part-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Ottawa
Job Category
Rooms
Description
Reporting to the Guest Service Manager Valet, responsibilities and essential job functions include but are not limited to the following:Noticeably positioned at entrances to provide parking assistance
Reference
e94ddb82-f35f-4c20-8d40-eb08ecad8162
Expiry Date
01/01/0001
Salary
Location
Mövenpick Aswan, Aswan, Egypt
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Egypt
Job Category
Rooms
Description
We are seeking a proactive and guest-focused Duty Manager, you will act as the face of the luxury 5* hotel, ensuring seamless service delivery and resolving guest concerns promptly and professionally.
Reference
5157e722-1dd6-484f-af43-6c09b305d7af
Expiry Date
01/01/0001