- Full-Time
- Permanent
- FAIRMONT
- Rooms
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Fairmont Mayakoba, Playa del Carmen, Mexico
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REF49716X
Supervisor de Uniformed Services
Region
Luxury & Lifestyle
¿Por qué trabajar para Accor?
Somos mucho más que un líder mundial. Te damos la bienvenida tal como eres y puedes encontrar un trabajo una marca que coincida con tu personalidad.
Te apoyamos para que crezcas y aprendas cada día, asegurándonos de que el trabajo le dé propósito a tu vida, para que durante tu viaje con nosotros, puedas seguir exporando las posibilidades ilimitadas de Accor.
Al unirte a Accor, cada capítulo de tu historia es suyo para escribir y juntos podemos imaginar la hospitallidad del mañana. Descubre la vida que te espera en Accor, visita https://careers.accor.com/
¡Haz lo que amas, cuida el mundo, atrévete a desafiar el status quo! #BELIMITLESS
Supervisor de Uniformed Services
Desde una cálida bienvenida hasta una cariñosa despedida, como Uniformed Services cuidará a los huéspedes tan pronto como ingresen al Hotel, garantizando una impresión duradera para la estancia de nuestros huéspedes.
Lo que hará:
- Ser propietario de en el camino de entrada, ayudando a nuestros huéspedes que llegan y salen de la casa mientras brindan un servicio excepcional
- Ayude con la carga y descarga del equipaje hacia y desde los vehículos invitados
- Orgullosamente sea un embajador del hotel y marca, promocionando nuestras instalaciones
- Dirigir a los huéspedes a sus habitaciones y proporcionar información sobre los servicios y comodidades del hotel.
- Organizar el transporte, como taxis o autobuses de enlace.
- Supervisar al personal de botones y asegurarse de que cumplan sus funciones de manera eficiente.
- Mantener un área de almacenamiento de equipaje limpia y organizada.
- Atender las quejas de los huéspedes y resolver los problemas de manera oportuna y profesional.
- Ayudar en los procesos de registro de entrada y salida según sea necesario.
- Coordinar con otros departamentos, como el de limpieza y mantenimiento, para garantizar la satisfacción del huésped.
- Entrenar a los nuevos miembros del personal de botones en los procedimientos y protocolos adecuados del hotel.
Su experiencia y habilidades incluyen:
- Excelentes habilidades de comunicación e interpersonales.
- Actitud amigable y accesible.
- Capacidad para trabajar en un entorno de ritmo rápido.
- Buen conocimiento de la zona local.
- Capacidad para realizar múltiples tareas y priorizar responsabilidades.
Lo que hay para usted:
Tarjeta de Beneficios para colaboradores que ofrece tarifas con descuento en Accor en todo el mundo
Programas de aprendizaje a través de nuestras Academias
Oportunidad para desarrollar su talento y crecer dentro de su hotel y en todo el mundo!
Capacidad para hacer diferencia en la comunidad local a través de nuestras actividades de Responsabilidad Social Corporativa, como Planet 21
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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