Food & Beverage Supervisor

Te Arikinui Pullman Auckland Airport, located right on the doorstep of Auckland International Airport. With 311 generously appointed guestrooms, the Pullman offers an unparalleled  5-Star Airport Hotel experience that is authentically New Zealand.

From the moment guests step into our informal lobby hub to the panoramic views offered by our rooftop bar and dining area, Te Kaahu beckons a rare opportunity to revel in luxury and soak in the mesmerizing sunset stretching from the Manukau Harbour to the heart of Auckland City.

Te Kaahu, inspired by the spirit of discovery, past, present, and future, promises to be a destination where culinary excellence meets the splendor of New Zealand's rich Māori heritage. We are dedicated to delivering an unforgettable dining journey, one that encapsulates the essence of Aotearoa’s unique culture and breathtaking landscapes.

• Lead, inspire, and train a team of Food & Beverage Heartists while offering guidance and support to guarantee a top-notch dining experience
• Collaborate with the Kitchen team to plan the preparation of food and beverages, as well as making sure that orders are delivered on time and are presented perfectly
• Respond to questions, concerns, and special requests from guests, ensuring that issues are addressed promptly and that guests are satisfied
• Encourage teamwork, communication, and professional growth among team members by fostering a healthy work environment
• Get acquainted with VIP and regular guests so that their desires and needs are satisfied
• Able to work across a 7-day roster, mix of morning and evening shifts

You will be:

• Able to lead by example and believe in a strong team culture. Have a outstanding time management and communication skills, both written and verbal
• Proven experience in a 5-star hotel environment with a minimum of 2 years supervisory experience within a large team
• Strong leadership and team-building skills with a proven ability to build and maintain good relationships with all guests and team members
• Knowledgeable in a variety of beverages including beer, wine, spirits and cocktails
• A current LCQ and/or Managers Certificate is preferred but not required

• Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
• Work Your Way - Flexibility to ensure a work life balance!
• Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
• Accor's refer-a-friend bonus
• Meals on shift 
• Paid Birthday Leave
• Accor's Parental Leave Scheme
• Access to our Employee Assistance Program

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.