Company Description
Our mission at Novotel York Centre is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
A job, a career or a calling - whatever brings you here, we have something for you!
To us, it's as important that you enjoy your time at the hotel as much as our guests. To make you feel welcome so that you can welcome others. To make you feel valued and give you every opportunity to grow, both professionally and personally.
Our hotel consists of 146 bedrooms, 6 meeting Rooms, a restaurant & bar as well as a soon to open swimming pool and sauna.
Job Description
What you will be doing:
Reporting to the Food & Beverage Manager, responsibilities and essential job functions include but are not limited to the following:
- Assist in leading and training a team of Food and Beverage Team Members
- Supervise and delegate duties, whilst ensuring brand standards are met
- Liaise with the kitchen to ensure the highest standard of food quality and visual appeal is maintained
- Ensure guest expectations are met, delivering a service that exudes luxury and aligns with Sofitel brand standards
- Promote a strong Heartist culture and a team that is focused on providing unforgettable experiences to our guests.
Qualifications
- Service focused personality is essential and a passion for everything food and beverage.
- Previous experience in a similar leadership role is an asset
- Strong interpersonal and problem solving abilities and the ability to lead by example.
- Ensure efficient, friendly and professional food and beverage service is provided to all guests.
- Ensure staff are competent in all service procedures and they are able to maximize sales to guests.
Additional Information
Benefits:
Great talent deserves great rewards so here's just some of what we are able to offer:
- Training and development programs
- Discount card to be used in Accor hotels worldwide
- Complimentary stays in UK hotels (Bonus Breaks - subject to T&C)
- Meals on duty
- Uniforms
- Employee Advisory Service
- Discounts in shops and Hotel’s partners (Europcar, Merlin Entertainment etc. )
Why Accor? Unleash Your Potential!
Step into a world beyond the ordinary at Accor, not just a global leader but a canvas for your individuality. Here, your journey is uniquely yours, woven with purpose and limitless growth. Embrace the extraordinary, write your story with us, and be part of shaping the future of hospitality.
Discover the boundless possibilities and exciting experiences waiting for you at Accor. Indulge your passion, contribute to a better world, and fearlessly challenge the status quo. Your limitless adventure starts here: Explore Opportunities
Join us in creating an inclusive community that celebrates diversity. At Accor, we're not just building careers; we're shaping a future where everyone thrives! #BELIMITLESS
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
When you submit an application to Accor UK Business & Leisure Hotels Limited, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application.
We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision.
In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018).
Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.
