Food & Beverage Supervisor - Full time

At Mövenpick Hotel Melbourne we love food, wine, cocktails and, of course, a great cup of coffee! We are currently looking for a full-time Food & Beverage Supervisor who wants more than just a job. Come, share your passion and start your journey with us!

Located directly opposite Southern Cross Station, this 172-room premium-branded hotel offers an exceptional location, unique design and an exciting F&B concept. 

Our signature restaurant, Miss Mi, provides a taste journey through South East Asia. From the lanes and alleys of Shanghai to the markets of Bangkok, Miss Mi embraces the new while honouring the past - creating a multi-sensory and atmospheric dining experience.

As a Food & Beverage Supervisor, you will join our leadership team and assist in the smooth operation of our F&B outlets. Your food and beverage knowledge is unrivalled. You are passionate, knowledgeable and have built your reputation on delivering exceptional experiences - leading from the front. With a focus on building a culture of intuitive service that creates special moments for all guests, you will be part of an F&B team that delivers exceptional bar service, a refined a la carte lunch, dinner and room service; as well as an extraordinary ‘Miss Mi’ breakfast experience.

What we're looking for:

• An unbridled passion for food and love for sharing your 'food stories' with our patrons. Experience and knowledge of South East Asia cuisine are preferred
• Exceptional leadership skills with demonstrated results in developing and motivating teams, your lead by example approach will be infectious
• The ability to coordinate and manage the day to day F&B operations whilst leading and inspiring the team to enhance the guest experience – every guest, every interaction, every day. 
• Good communication and interpersonal skills with a high level of organisation, accuracy and attention to detail
• Be a calming influence in the midst of a fast-paced environment, with the ability to sustain and drive positive team morale creating a culture that people want to be part of.
• Have the necessary skill to actively resolve complaints and challenges presented by customers.
• Provide guidance, support training and leadership to all team members.
• Be a progressive, creative professional who remains pragmatic and focused in an ever-changing environment.

• Previous supervisor experience
• Your Responsible Service of Alcohol (RSA) Certificate
• Experienced with local marketing knowledge in the restaurant industry is highly desired
• The ability and flexibility to work various rostered shifts, including early mornings, late evenings, and weekends
• Good communication and interpersonal skills with a high level of organisation, accuracy, and attention to detail
• Demonstrated high-quality service standard

In return we will offer you…

• A fun work environment!
• A genuine sense of community… our team is one big family
• Develop invaluable skills that you can use in all walks of life—communication, time management, problem-solving, and resilience!
• If hospitality is your thing, the career opportunities are endless as part of Australia’s largest hospitality employer, Accor
• Be part of a company that cares for our community and our environment with industry-leading initiatives that make you proud to come to work every day

Do you want to apply?

We are eager to fill this role – so if this sounds like the right fit for you, don’t delay. We want to hear from you today!!

Please send us your resume with a brief cover letter, letting us know why you are the best person for the role.

Please note, that you will require full working rights in Australia to be eligible for this position.