- Full-Time
- Permanent
- FAIRMONT
- Food & Beverage
__jobinformationwidget.freetext.LocationText__
Fairmont Pacific Rim, Vancouver, Canada
__jobinformationwidget.freetext.ExternalReference__
REF31304G
Food and Beverage Operations Manager
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
- Grow your leadership strengths as F&B Operations Manager, where you will ensure outstanding operating results through exciting menu offerings and promotions, an engaged team and consistent guest satisfaction.
Why work Fairmont Pacific Rim:
- Be a part of a progressive hotel that embraces the culture and vibrancy of Canada’s most beautiful city - Vancouver
- A competitive salary, starting from $87,000.00 per annum
- An award-winning restaurant & lounge in a Food & Beverage division that promotes growth, cross-training and career development opportunities
- Complimentary meal through our Colleague Dining Program
- Travel reimbursement program for a TransLink monthly pass
- Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
- Extensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirements
- Company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirements
- Complimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST program
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Distinctly West Coast, the hotel delivers unique experiences through creativity, artistry, and elevated hospitality, while remaining at the forefront of elevating the art, music and fashion programming in the city.
- Opportunity to develop your talent and grow within your property and across the world!
What you will be doing:
- Overseeing all outlets, Lobby Lounge and Raw Bar, Botanist Restaurant, In Room Dining, Patio and Cabana Bar
- Oversee all Recruitment, Training & Development, and Performance Management of the Food & Beverage division
- Oversee all guest satisfaction metrics
- Ensure service standards are meeting Forbes Five Star Standards
- Monitor inventory, operating pars and oversee plan purchasing
- Communicate additions or changes to the assignment as they arise throughout the shift, identify situations which compromise the department standards and delegate these tasks
- Review staff onboarding to ensure colleagues are set up for success
- Review weekly work schedules for all personnel in accordance with staffing guidelines and adjust schedules to meet business demands
- Regularly audit outlets and review competitive set
- Oversee payroll and accuracy
- Assists in planning and implementing programs, policies, and procedures to ensure that service standards are met.
- To ensure that the Departmental Objectives are cascaded to the colleagues.
- Assists in the co-ordination of special promotions and provides administrative support necessary.
- Interacts with management of other department within areas of responsibility and develops solid working relationships with them.
- Participates in public relations activities, sales calls or other promotional activities designed at enhancing the Image and profitability of the hotel.
- Assist each Outlet Manager in the planning and implementation of effective sales and promotional activities to ensure maximum revenues.
- Monitor financial performance of the Food & Beverage outlets
- Carries out assignments and instructions as delegated by the Director of Food & Beverage ensuring that all company and Hotel Policies and Procedures and minimum standards are always adhered to Review daily activities:
- Attend briefings and share divisional goals with colleagues
- Review forecasted covers and ensure labour for each outlet meets demand
- Ensure outlets are prepared with supplies, tools, and equipment to be successful
- Conduct daily walkthroughs ensuring that standards for service and atmosphere are meeting standards
- Ensure the team is aware of any high-profile guests, groups or additional factors, that effect the Hotel, business and performance
- Review prior days service and make necessary adjustments where needed for the following day
- Attend hotel briefings
- Meet with departmental heads and assist and support outlet leaders
- Monitor and ensure that all opening/closing duties are completed to standard
- Review all cleanliness and ensure ecosure standards are met
- Ensure time is prioritized for guest and team interactions.
- Ensure to cover the outlet manager during their absence
- Other duties assigned
Your experience and skills include:
- Hospitality Management and/or Food & Beverage Management Degree or Diploma preferred
- 4 years' experience in a multi-faceted Food & Beverage operation, including 2 years’ experience as a department head, preferably in a luxury/upscale setting, preferably including free standing restaurant experience, IRD & Stewarding.
- Successful record leading teams that have effectively made progress on guest satisfaction and service delivery
- Ability to work effectively and collaboratively in a demanding, multi-cultural, diverse environment within required deadlines
- Must be flexible to work schedule which includes evenings, weekends and holidays
- Proficient with Micros, Avero and MS Office or similar an asset
Your team and working environment:
- Work in a wellness-focused, team-based environment that is dedicated to providing 5-Star service and care for our guests
- A team dedicated to ensuring guests leave feeling rejuvenated
Visa Requirements:
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Mercure Hotel Muenchen City Center, Munich, Germany
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Munich
Job Category
Food & Beverage
Description
Das sind Deine neuen Aufgaben:Du sorgst für einen guten Service an der Bar und im Restaurant Du gehst auf die individuellen Wünsche unserer Gäste einDu leitest eigenverantwortlich eine SchichtDu übern
Reference
57ea2d0a-fcdc-48b3-be4c-71dba73bb789
Expiry Date
01/01/0001
Salary
Location
Sofitel Gold Coast Broadbeach, Broadbeach, Australia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Broadbeach
Job Category
Food & Beverage
Description
A Career that lets your passion shine Supervise the daily operations of the Food & Beverage department, including our Restaurant, Poolside Bar, and In-Room DiningLead, train, and motivate Food & Bever
Reference
5cdda255-4a5d-4b21-bbb4-52ef25830220
Expiry Date
01/01/0001
Salary
Location
Mercure Budapest Korona Hotel, Budapest, Hungary
Experience Level
Associate
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Budapest
Job Category
Food & Beverage
Description
Csatlakozz a négycsillagos Mercure Budapest Korona Hotel, Budapest egyik legnagyobb és leghíresebb szállodájának Food & Beverage csapatához Felszolgálóként! Színes, izgalmas munkanapok, remek lokáció,
Reference
4c444e82-3567-4a48-aa93-5cb864c0b13b
Expiry Date
01/01/0001
Salary
Location
Mondrian Bordeaux Les Carmes, Bordeaux, France
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Bordeaux
Job Category
Food & Beverage
Description
Vous êtes passionné(e) et motivé(e) pour participer à la réussite d'un restaurant franco-japonais contemporain dans un univers lifestyle, festif et unique en son genre? Rejoignez-nous!Rattaché(e) au R
Reference
050f6995-6bbd-4e06-a627-1584b7749ca9
Expiry Date
01/01/0001
Salary
Location
Sanderson London, London, United Kingdom
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MORGANS ORIGINALS
Job type
Permanent
Locations
London
Job Category
Food & Beverage
Description
Under the general guidance of the Director of Food & Beverage, this role is responsible for leading all Food & Beverage operations with energy, motivation and commitment to deliver outstanding experie
Reference
d56e4f30-f35d-410e-ad49-cf0e8312749b
Expiry Date
01/01/0001
Salary
Location
Sofitel Dubai Downtown, Dubai, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Dubai
Job Category
Food & Beverage
Description
Waiter/Waitress You are a Heartist for the exceptional service and cuisine that are hallmarks of our Food & Beverage experience. Your warm, personal attention and knowledge of our outstanding offerin
Reference
dddde3dd-7d18-45f7-ba9b-03a4506cba57
Expiry Date
01/01/0001
Salary
Location
Queen Elizabeth 2, Dubai, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Dubai
Job Category
Food & Beverage
Description
Create, mix and serve alcoholic beverages and food to guests.Ensure proper storage of liquor, fruit and equipment.Plan drink menus and inform guests about new beverages and specials.Record inventory a
Reference
63127ffc-6071-4c47-9b69-e4d0b113cbd8
Expiry Date
01/01/0001
Salary
Location
Tbilisi Philharmonic by Mercure Hotel, Tbilisi, Georgia
Experience Level
Director
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Tbilisi
Job Category
Food & Beverage
Description
• Manage all Food and Beverage operations in our fast-paced restaurant and bars;• Maintain exceptional levels of customer service;• Ensure compliance of brand standards ;• Set departmental targets and
Reference
503d5829-4af5-4ccb-84ce-053b96817d9f
Expiry Date
01/01/0001
Salary
Location
25hours Hotel Frankfurt The Goldman, Frankfurt am Main, Germany
Experience Level
Not Applicable
Job Schedule
Part-Time
Brands
ACCOR
Job type
Permanent
Locations
Germany
Job Category
Food & Beverage
Description
Wie schaut dein Arbeitstag aus … Du kümmerst dich um unsere Gäste - Hand in Hand mit den Kollegen und von früh bis spätDu bereitest die Schicht vor und achtest darauf, dass hinterher wieder aufgeräumt
Reference
e070ab57-e84d-46b2-8045-01e3ba81890f
Expiry Date
01/01/0001
Salary
Location
25hours Hotel Frankfurt The Goldman, Frankfurt am Main, Germany
Experience Level
Not Applicable
Job Schedule
Part-Time
Brands
ACCOR
Job type
Permanent
Locations
Germany
Job Category
Food & Beverage
Description
How does your working day look like …You’ll take care of our guests – hand in glove with your colleagues, and from early till lateYou’ll get everything ready for the shift, and take care to ensure tha
Reference
0fd58dca-09d6-492b-b1de-9da552ff759d
Expiry Date
01/01/0001