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  1. Full-Time
  2. Permanent
  3. NOVOTEL
  4. Food & Beverage

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Novotel Nairobi Westlands, Nairobi, Kenya

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REF83136V

Food & Beverage Manager

Region

MEA SPAC


Company Description

"Why work for Accor?

Guided by our purpose “Pioneering the Art of Responsible Hospitality, Connecting Cultures, with Heartfelt Care.” we empower every team member to bring their passion and creativity to life.


We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description

  • Develop and execute a food and beverage operating strategy aligned with the brand’s objectives
  • Implement and maintain the highest standard operating procedures for all food services.
  • Recruit, train, mentor, and manage a high-performing team, fostering a culture of excellence, teamwork, and guest satisfaction.
  • Sets and clearly communicates the strategic direction for the Food & Beverage department
  • Deliver strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operations.
  • Focus on performance metrics including but not limited to; Engagement, Guest Experience, Top Line Revenue, Margin Improvement, Competitive positioning.
  • Develop and manage the F&B budget in line with forecasts.
  • Oversee the operations concerning food and Beverages in all restaurants, banquet functions and In Room Dining while introducing new methods.
  • Strive to achieve optimum operating results while providing guests with the highest level of service and satisfaction
  • Take ownership of Guest complaints
  • Ensure compliance with food safety standards and regulations.
  • Act as an Accor Ambassador aiming to enhance the company image and market reputation.

Qualifications

  • Degree in Hotel and Restaurant Management or related is required
  • At least 5 years experience in a senior leadership role in F&B in a 5 Star International brand 
  • Strong understanding / experience of Hotel Operations in a multi-cultural environment.
  • Entrepreneurial, thinks out of the box
  • Ability to lead by example, believe in a strong team culture and set the scene for high performance
  • High level of drive for results; adaptable and flexible with the ability to build relationships.
  • Should have eye to details and focus on quality results in terms of service 
  • Communicate thoughts, actions and opportunities clearly with strong networking skills

Additional Information

Your team and working environment:

  • At Accor, we are Heartists!  Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists
  • Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other.  

We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding!

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US