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  1. Full-Time
  2. Permanent
  3. FAIRMONT
  4. Food & Beverage

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Fairmont The Norfolk, Nairobi, Kenya

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REF42832A

Food & Beverage Manager

Region

Luxury & Lifestyle



Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description

Food and Beverage Manager
Inspiring and engaging. As a Food & Beverage Manager, you will provide leadership and strategic planning to all Food & Beverage departments in support of our service culture, maximized operations and guest satisfaction.


What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Reporting to the Cluster Director of Operations, responsibilities and essential job functions include but are not limited to the following:

  • Lead, mentor and train the Food & Beverage Operations team
  • Ensure Food & Beverage relevant brand standards are maintained
  • Strategize on new products and service offerings
  • Create unforgettable experiences for our guests
  • Manage all operational requirements of the Food & Beverage Department
  • Complete all administrative and planning elements for the department such as, rostering, reporting, packages and promotions to drive revenue and increase exposure as well as stock take and ordering.
  • Share the desire to deliver Accor values and HEARTIST philosophy.
  • Steer and promote all the F&B points of sale.
  • Ensure that all information is duly passed on to the applicable departments.
  • Organize and supervise the preparation of points of sale according to activity forecasts and product information.
  • Ensure the brand's reference standards are properly applied.
  • Ensure that the team has been trained for All Safe protocols.
  • Oriented towards customer service & satisfaction in the restaurant, bar, room service, banquet and executive lounge.
  • Responsible for creating, coordinating and implementing the training of staff throughout the department.

Qualifications

Your experience and skills include:

  • At least 10 years’ experience in F&B Operations, 5 of which have been in senior leadership. Service focused personality is essential.
  • A passion for Food & Beverage. On trend knowledge. Beverage experience is a plus.
  • Proven ability to build and maintain good relationships with all stakeholders
  • Communicate thoughts, actions and opportunities clearly with strong networking skills
  • Ability to lead by example, believe in a strong team culture and set the scene for high performance

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

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