Company Description
Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge; where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job, it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!
Job Description
What you will be doing:
Reporting to the Assistant Director of Food & Beverage responsibilities and essential job functions include but are not limited to the following:
- Consistently offers professional, engaging and friendly service
- Follow departmental policies, procedures and service standards
- Liaise with Assistant Director of F&B & Executive Chef to ensure we are achieving our VOG, LQA, and Budget
- Participate in the creation, implementation and follow up on action plans related to EES feedback
- Collaborate with Restaurant Outlet Managers & Sous Chefs to ensure that each outlet’s vision and goals are achieved
- Effectively communicates the offering for all food and beverage outlets within the hotel
- Assists in the development of menu packages to drive outlet business
- Active participation in department head and F&B and Kitchen departmental meetings, team building efforts and other activities
- Ensure that VIP profile and requests are distributed to the F&B & Kitchen operations team
- Ensure all allergy and special dietary requests are communicated to the F&B & Kitchen operations team
- Prepare weekly, monthly, quarterly and annual reports as required
- Providing administrative support to the F&B & Kitchen teams.
- Monitoring and maintaining payroll, vacation and statutory holiday records for the F&B & Kitchen department.
- Manage employee files and make sure all appropriate paperwork is completed
- Attending meetings as minute-taker
- Posting and updating all information in departments and on communication board, and maintaining these spaces
- Further developing and maintaining a constructive, harmonious and communicative working relationship between departments
- Coordinate menu design and marketing efforts of printing and distribution in a timely manner
- Follow all safety and sanitation policies
- Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles
- Other duties as assigned
Qualifications
Your experience and skills include:
- Knowledge of the duties of all Front Office and Guest Services areas
- Knowledge of F&B operations required
- Proficiency in Opera PMS required
- Proficiency in Opera Sales & Catering an asset
- Hospitality diploma/degree is an asset
- Current First Aid certification an asset
- Completion of Train the Trainer, Interaction Management an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast-paced environment
- Ability to work independently as well as cohesively with fellow colleagues as part of a team with minimal supervision
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Additional Information
About the Application Process: At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.
Job Perks & Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. In addition,
- Annual salary of $57,000 - $60,000/year
- Subsidized staff accommodation assistance provided
- One complimentary meal per shift in our staff cafeteria
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)
- Comprehensive wellness platform for employee mental health and wellbeing support
- Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course
- Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
- Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,700 properties with Accor
Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit https://www.jasperparklodgejobs.com to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: JPL.careers@fairmont.com
Want to learn more about this opportunity? View the complete job description by clicking this link: F&B Executive Assistant JD
