Food & Beverage Director | Opening Mama Shelter Lake Como (M/F/NB)

MAMA?

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director! 

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price.  

More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy. 

Whatever your role, we're all here to make the customer experience as unforgettable as possible.  

Our mission: to bring little moments of happiness to people. 

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience. 

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021. 

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Our commitment to diversity and inclusion:  

Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text.  

Would you like to join us and contribue to the opening of our Mama Shelter Lake Como?

[You must be fluent in Italian as well as English. Please send an English version of your CV.]

THE MISSION? 

Our customers and our teams are in good hands with you. 🤗💼 

You are the director of the catering department (restaurant, bar and work/event spaces). 🍽️🍹🏢 

In charge of developing the profitability of each outlet, you also participate in the engineering of the menu and the setting of menu prices. 💵📈 

You recruit, supervise, direct & coordinate all the restaurant staff while taking on many other responsibilities. 👥📝🔄 

You ensure compliance with the law; you’re watch at Mama is never over. ⚖️👀 

You guarantee the customer experience is always perfect! 🌟👌 

MADE FOR YOU? ONLY IF… 

• Your leadership is natural & effective; everyone knows that when Mama is not there, the children will play, but Mama can count on you! ✊

• You know how to identify talents and develop them; red chair and buzzer: it's your turn! 🛑✨

• Excellent management 📊 you’ve mastered cost control, analysis of figures & productivity optimization.

• You know how to sell, without turning into the Wolf of Wall Street. 🤑

• You know your results and are not afraid to show it; your PowerPoint presentations and your Excel tables make everyone jealous!

• You are good at delivering the Mama experience to suppliers and service providers; you have great relationships, and they love you!

• You want to be at the heart of the action with your team⛹️⛹️‍♀️ and not always alone at your office. 👩‍💻👨‍💻 You get your hands dirty and think that leading by example is the key to success.

YOUR LITTLE EXTRAS : 

• You are the Harry to all the Ron’s & Hermione’s! 🧙‍♂️🧙‍♀️ 

• With a pronounced taste for cooking, your culinary knowledge goes far beyond microwavable meals.  

• You are a true leader of people!  

Next, we're sure you know the tune 🎶:

First melody: “At Mama, no AI! We review your application in person and take the time to understand your background. 🎧
First verse: We organise an initial telephone interview with our People & Culture Team to see if your application fits in with our rhythm. 🤳
Chorus: Once you've passed the phone interview, we'll arrange a remote meeting 💻 or a meeting at Mama 🤝 to meet the Gang! 
Last verse: Naturally, you'll receive a response from us within two to three weeks at the latest, whether it's a ✔️ or a ✖️.