Company Description
Novotel Wellington is nestled in the heart of Wellington's CBD, and is looking for their next Food & Beverage superstar!
Novotel is a brand within the global Accor network. Accor offers a welcoming, team-focused environment where everyone works together to create exceptional guest experiences.
With us, your personality is valued, your opportunities for growth know no boundaries.
Every action you take has a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.
Become a Heartist®, and let your heart guide you into a world where life pulses with passion.
Job Description
We’re looking for a friendly and energetic team member to join our Food & Beverage team. In this role, you’ll help create great dining experiences for our guests across breakfast, lunch and dinner service.
What you’ll do:
- Greeting guests warmly and professionally as they arrive
- Taking food and beverage orders accurately and efficiently
- Delivering food and drinks to tables in a timely manner
- Clearing tables, resetting and maintaining a clean dining area
- Handling guest queries, requests, and complaints with care
- Processing payments using POS systems and handling cash/card transactions
- Restocking supplies and ensuring stations are stocked and tidy
- Following hygiene, safety, and food handling procedures at all times
- Supporting colleagues and working collaboratively as part of a team
- Setting up and packing down service areas as required
- Communicating any dietary needs or guest concerns to kitchen team
- Completing daily cleaning and closing checklists
Flexibility is crucial for this role, as you will be rostered across a 7-day rotating schedule, with shifts starting as early as 6:00am and finishing late at night. This is a part-time position, paid at $25.42 per hour.
Qualifications
- Previous experience in food and beverage, bar, barista or hotel service roles is preferred but not essential
- A friendly and professional attitude with a passion for hospitality and delivering great guest experiences
- Comfortable operating coffee machines or working behind a bar (training will also be provided)
- A team player who can adapt to a fast paced and dynamic environment
- Strong communication and time management skills
- Physically able to be on your feet for extended periods and lift/carry light trays or equipment
- Flexibility to work a rotating 7 day roster with shifts that may start as early as 6am or finish late at night
- Understanding of basic food safety and hygiene practices
- NZ citizenship, permanent residency, or a current and valid work visa/permit. (immigration visa support or sponsorship is not available with this role)
Additional Information
At the Novotel Wellington, we're all about not just building your career but ensuring you have a blast along the way! We believe in celebrating your accomplishments with a bunch of awesome employee perks and programs, including:
- Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
- Daily staff meals are on us while you're on duty.
- Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
- Accor's Parental Leave Scheme: Supporting you in all stages of life.
- Join in on staff celebrations and get recognised for your tenure.
- Accor's refer-a-friend bonus
- Uniforms provided and laundered
- Access to our Employee Assistance Program
Join us at Novotel Wellington, where your career journey is as exciting as the destination!
