- Full-Time
- Permanent
- MERCURE
- Food & Beverage
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Mercure Salisbury White Hart Hotel & Apartments, Salisbury, United Kingdom
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REF105966K
Food & Beverage Assistant for Christmas Season
Region
Europe and North Africa
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
An F&B Assistant at Accor is responsible for delivering excellent food and beverage service to guests while maintaining high hospitality standards in restaurants, bars, cafés, banquets, or hotel dining outlets. The role focuses on guest satisfaction, teamwork, hygiene, and smooth daily operations.
Key Responsibilities
- Welcome guests warmly and provide professional service
- Take and serve food and beverage orders efficiently
- Prepare tables and service stations before opening
- Maintain knowledge of menus, beverages, and daily specials
- Ensure cleanliness and hygiene standards are followed
- Handle guest requests and resolve complaints politely
- Support opening and closing procedures
- Process bills and payments accurately
- Restock supplies and maintain inventory standards
- Follow health, safety, HACCP, and hotel policies at all time
- Strong communication and customer service skills
- Friendly and positive attitude
- Ability to work in a fast-paced environment
- Teamwork and multitasking abilities
- Professional grooming and presentation
- Attention to detail and guest satisfaction focus
- Previous hospitality experience preferred but not always required
- Discounted hotel stays worldwide for employees
- Friends & family hotel discounts
- Reduced prices at Accor restaurants and bars
- Training and career development through Accor Academy
- Opportunities for international transfers and career growth
- Recognition and reward programs like the Bernaches Awards
- Wellness and healthcare support programs
- Gym/sports partnerships and wellbeing initiatives
- Inclusive and multicultural work environment
- Employee feedback and engagement programs
- Access to ALL Heartists® benefits with travel, wellness, and lifestyle partners
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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