- Full-Time
- Permanent
- FAIRMONT
- Wellness & Recreation
__jobinformationwidget.freetext.LocationText__
Accor Management LLC, Doha, Qatar
__jobinformationwidget.freetext.ExternalReference__
REF20334Q
Fitness Attendant - Fairmont
Region
India, Middle East & Africa
#BeLimitless
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
Scope and Objectives
The Fitness Attendant ensures the guest experience is up to the established standards of the brand, while making a genuine effort to accommodate guest request and go above and beyond guest expectations. Their tasks include assisting guests within the fitness and recreation area, giving them personal attention, anticipating their needs and helping as required.
Job Responsibilities
- Adhere to the Fitness Policy & Standard Operating Procedures manual.
- Act as an Ambassador for the fitness and recreation representing the brand values maintaining a professional appearance at all times.
- Knowledgeable about all aspects of the fitness and spa facility.
- Report to work on time and handover with the previous shift.
- Always maintain a courteous, friendly and professional demeanour with guests / members.
- Assist in the operations of the reception, fitness areas and whenever possible for guests and colleagues.
- Confirm with guests on scheduled appointments at check-in, pre-assign lockers accordingly and maintain guest history files.
- Maintain the confidentiality policy for all spa guests and employees.
- All duties are to be carried out in a gracious and professional manner.
Administrative and Financial Responsibilities
- Maintain a daily activity log.
- Log and communication of any broken equipment to engineering or spa reception.
- Log any guest incidents if applicable.
- Assist with linen Inventory.
Guest Quality and Operational Excellence
- Greet all arriving and departing guests by name, inquire about their level of satisfaction of the services, and maintain positive relations at all times.
- Recognise arrivals of all VIP guests arriving in both the spa and hotel.
- Ensure the facility is in peak condition and clean at all times.
- Ensure guest preferences and special requests are accommodated to the best of the property’s abilities.
- Ensure the spa is receiving the highest ratings from guest experience survey.
- Maintain guest confidentiality at all times.
- Communicate guest preferences to relevant departments and co-workers.
- Deal with any guest complaints, comments or concerns with discretion and urgency.
- Maintain the provision of amenities and towels, this includes stocking fresh ones and collecting used ones and delivering them to the needful delivery points.
- Ensure facility lighting and music levels are correctly set and maintained.
- Knowledgeable of equipment and controls.
- Maintain the appearance of all facilities including fitness studios, locker and pool areas, all guest access areas, and any supporting facilities.
- Remove any dishes left by the guests and clean them.
- Retrieve and deliver linen daily to the main laundry and count to ensure no linen is missing.
- Roll and stock towels in guest areas as per the standard.
- Ensure all areas are stocked to standard with appropriate supplies.
- Clean and disinfect all guest contact equipment and facilities, this role may also cover supporting the therapy area and in some cases ask to support the pool areas when operations are busy.
Education and Experience
- Experience in fitness, recreation facilities with good membership base, along with basic knowledge of fitness equipment and services will be an asset
- Minimum of 1 years’ experience in fitness or hospitality industry
- CPR – Basic Rescuer
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Related jobs
Salary
Location
Fairmont Mayakoba, Playa del Carmen, Mexico
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Playa del Carmen
Job Category
Wellness & Recreation
Description
*85% manejo de inglés.*Experiencia previa en spas de la misma categoría.*Experiencias en corte de cabello y estilizado.*Colorimetría.*Peinado social, de novia y trenzado.*Maquillaje social y de novia.
Reference
c8cd283e-e7f1-45f5-b163-4ae5b0c5c8e9
Expiry Date
01/01/0001
Salary
Location
, Boston, United States
Experience Level
Associate
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
Boston
Job Category
Wellness & Recreation
Description
The Massage Therapist is responsible for ensuring the seamless delivery of massage and body treatments. Adhering to the brand standards and providing guests with the highest levels of service.
Reference
d65fcb55-e64c-4e99-8566-329958c101cf
Expiry Date
01/01/0001
Salary
Location
Fairmont Mayakoba, Playa del Carmen, Mexico
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Playa del Carmen
Job Category
Wellness & Recreation
Description
Nuestros Terapeutas Spa se encargan de brindar el mejor servicio de masajes, corporales y faciales a nuestros huéspedes, con los más altos estándares de calidad, siguiendo estándares FORBES y LQA para
Reference
13236545-1152-4e40-8e6f-9adf3278a33f
Expiry Date
01/01/0001
Salary
Location
Novotel Nairobi Westlands, Nairobi, Kenya
Experience Level
Associate
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Nairobi
Job Category
Wellness & Recreation
Description
Scope: As a Spa Therapist, you will play a key role in creating a relaxing and rejuvenating experience for our guests. You will provide a range of professional beauty and welln
Reference
ec03e262-6914-44a0-9f6f-55c30e037547
Expiry Date
01/01/0001
Salary
Location
Fairmont St Andrews - Scotland, St Andrews, United Kingdom
Experience Level
Not Applicable
Job Schedule
Casual
Brands
FAIRMONT
Job type
Permanent
Locations
St Andrews
Job Category
Wellness & Recreation
Description
We are looking for a casual Spa & Leisure Attendant to join our friendly team here at Fairmont St Andrews!You will be responsible for maintaining high standards of service standards, cleanliness and m
Reference
ab698a10-0da5-4745-9ad5-869d3a6e3ca9
Expiry Date
01/01/0001
Salary
Location
Mövenpick Resort El Quseir, Quseer, Egypt
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Quseer
Job Category
Wellness & Recreation
Description
Reporting to the Director of Operations, responsibilities and essential job functions include but are not limited to the following:Promotor and overseer of all recreational activities and facilities i
Reference
e7b5b17d-3462-45fd-bb35-cd18726e2ed4
Expiry Date
01/01/0001
Salary
Location
Raffles Istanbul, İstanbul, Turkey
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
Istanbul
Job Category
Wellness & Recreation
Description
Job Summary/Purpose:The Spa Coordinator is responsible for all arrivals & departures & calls of all guests who come to Spa as per SOPs. They are responsible for providing customized attention, anticip
Reference
5b3ed3a2-2db3-43d2-80ab-3b41ae15ccdb
Expiry Date
01/01/0001
Salary
Location
Swissôtel The Bosphorus - Istanbul, İstanbul, Turkey
Experience Level
Executive
Job Schedule
Full-Time
Brands
SWISSOTEL
Job type
Permanent
Locations
Istanbul
Job Category
Wellness & Recreation
Description
The employee is responsible for the comfort and cleanliness of the guest changing rooms and the general areas of the guest spa, as assigned in the planning.Tasks are carried out according to the shift
Reference
46b50afa-2d9f-479c-b30b-73fcf5313b9c
Expiry Date
01/01/0001
Salary
Location
Fairmont Singapore, Singapore
Experience Level
Director
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Singapore
Job Category
Wellness & Recreation
Description
OVERSEE AND MONITOR DAILY SPA OPERATIONSLead Spa team to maximize treatment bookings and yield managementFacility walk-through to ensure that standards are metEnsure adherence of department and facili
Reference
fd7be51e-a825-4981-8451-e6e8bbf8723a
Expiry Date
01/01/0001
Salary
Location
The Rimrock Resort Hotel Banff, Banff, Canada
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Banff
Job Category
Wellness & Recreation
Description
To welcome guests and create a comfortable, relaxing, and safe experience for all visitors receiving a treatment at the Spa, using our pool and fitness facilities, or enjoying a fire on our outdoor pa
Reference
1f8dd72d-9b54-43e5-8d76-dab5a89d2374
Expiry Date
01/01/0001