Finance Assistant - The Hoxton, Amsterdam

We're looking for a Finance Assistant to join our team at The Hoxton, Amsterdam. In our small finance team, we pull the strings in the background and make sure that the numbers add up. Reporting to the Director of Finance, you will be responsible for supporting the management accounts in relation to the hotels and restaurants.

Once the Mayor’s home, now our home, on Amsterdam’s Herengracht canal. The Hoxton, Amsterdam houses 111 rooms, The Apartment, our meetings & events concept, and our all-day restaurant & bar, Lotti’s.

More about us…

The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. 

What’s in it for you… 

• Become part of a team that’s very passionate about creating great hospitality experiences.
• Competitive salary.
• 25 days holiday (plus bank holidays) and pension.
• Food on us during your shift.
• Enjoy a free night at The Hoxton and a meal for two when you first start with us.
• Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
• Time off to volunteer with one of our partner charities.
• Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values.
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
• Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• It’s ok not to be ok, we offer access to OpenUp, a trusted platform for professional support and a network of mental health first aiders.
• Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
• Excellent discounts across The Hoxton and the global Ennismore family.

What you'll do...

Income Audit and cash

• Complete the daily Income Audit across rooms, Lotti's and The Apartment, reconciling PMS and POS revenue to the night audit and payment reports.
• Investigate and clear variances, including rate discrepancies, voids, discounts and allowances, and post corrections the same day where possible.
• Reconcile daily card settlements, payment provider payouts and cash takings to the bank, and process the daily banking.
• Review the guest ledger, city ledger and advance deposit balances daily, including the PMS paymaster accounts.
• Flag recurring errors and training needs to the Finance Manager and Heads of Department, and help fix them at the source.

Accounts Receivable and credit control

• Raise and issue invoices for groups, events and corporate accounts accurately and on time.
• Open and maintain debtor accounts in line with the credit policy, including credit checks and limits.
• Allocate receipts, chase overdue balances and keep the aged debtors report clean and current.
• Manage advance deposits and pre-payments, and resolve guest and client billing queries promptly.
• Prepare the monthly debtors ageing and support the bad debt provision review.

Accounts Payable

• Process supplier invoices and credit notes, matching them to purchase orders and goods received, and route them for Head of Department approval under the purchasing policy.
• Maintain supplier master data, with every bank detail change independently verified before payment.
• Prepare the weekly payment run proposal for review and approval by the Finance Manager.
• Reconcile supplier statements and resolve supplier queries promptly.
• Process and reconcile company card and petty cash expenses.

Month-end and controls

• Support the month-end close, including accruals, prepayments and balance sheet reconciliations for debtors, creditors, cash and clearing accounts.
• Keep finance records complete and audit-ready, and support internal and external audits.
• Follow finance policies, procedures and controls, and suggest improvements to systems and processes, including automation.
• Provide cover for finance team members during absences, and take on ad-hoc projects as assigned.

What we're looking for...

• 1 to 2 years' experience in hotel finance, ideally covering Income Audit, Accounts Receivable or Accounts Payable.
• A solid grasp of accounting fundamentals: double entry, accruals and reconciliations.
• Hands-on experience with a hotel PMS and POS; experience with an ERP or AP automation tool is a plus.
• Strong Excel skills, including lookups, pivot tables and data clean-up.
• Accurate and methodical, with a sharp eye for detail and the habit of getting to the root cause of a variance.
• Well organised under pressure, consistently meeting daily and month-end deadlines.
• Individuals. You’re looking for a place where you can be you; no clones in suits here
• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
• You’re not precious. We leave our egos at the door and help get things done
• You’re up for doing things differently and trying (almost) everything once
• If we got stuck in a lift together we’d have a good time and share a few laughs
• You want to be part of a team that works hard, supports each other and has fun along the way
• You’ll bring exactitude, service orientation and team spirit to your job, so that you can give your colleagues optimal support in negotiating the maze of figures.
• You’re a doer – and even if you do it wrong sometimes, you openly admit it.