- Full-Time
- Permanent
- FAIRMONT
- Rooms
__jobinformationwidget.freetext.LocationText__
Fairmont Doha, Doha, Qatar
__jobinformationwidget.freetext.ExternalReference__
REF11201P
Fairmont Gold Receptionist
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
#BeLimitless
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
Fairmont Gold Receptionist
Inspiring and engaging. As the Fairmont Gold Receptionist, you will show your leadership and interpersonal strengths to maximize the Rooms Operations, and ensure an exceptional guest journey. At Fairmont Austin, our exclusive lifestyle hotel floor, Fairmont Gold, is a privileged hotel-within-a-hotel experience. Our dedicated Fairmont Gold team strives to deliver the highest level of personalized service to each Fairmont Gold guest. The VIP service begins the moment you arrive at the specially reserved reception desk on the private Fairmont Gold floor.
What you will be doing:
- Manage all aspects of the Fairmont Gold Experience and ensure all service standards are followed with friendly and engaging service
- Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
- Maximize rooms revenue through participating in yield management meetings and implementing supporting agreed upon Revenue Management strategies and practices
- Weekly reporting of department labor hours in accordance with forecast and budget
- Monthly reporting of Fairmont Gold expenditures, profit and loss statements, and upsell revenue
- Track and forecast daily, weekly and monthly Fairmont Gold occupancy levels and plan the department and staffing accordingly
- Work with the Executive Chef and Culinary Team to determine the Fairmont Gold Lounge menu presentation
- Handle guest concerns and react quickly, logging and notifying proper areas
- Develop department onboarding program and train all Fairmont Gold colleagues
- Develop and maintain strong guest relationships to ensure brand loyalty
- Provide exceptional Concierge information to our guests about local and area attractions
- Other duties as assigned
Your experience and skills include:
- Service focused personality is essential and previous leadership experience required
- Prior experience working with Opera or a related system
- Experience working in a Food & Beverage setting
- Proven ability to build and maintain good relationships with all stakeholders
- Communicate thoughts, actions and opportunities clearly with strong networking skills
- Ability to lead by example, believe in a strong team culture and set the scene for high performance
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
IBIS CAEN PORTE DE BRETAGNE, BRETEVILLE SUR ODON
Experience Level
Associate
Director
Entry Level
Executive
Student
Mid-Senior Level
Not Applicable
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
France
Job Category
Rooms
Description
Vous vous couchez parfois à l’heure où les gens se lèvent ? Nous avons le poste qui vous permettra d’être un oiseau de nuit ! Nous recherchons pour notre hôtel Ibis Caen porte de Bretagne à Brettev
Reference
PGZZA815
Expiry Date
01/01/0001
Salary
Location
Novotel Paris 20 Belleville, Paris, France
Experience Level
Not Applicable
Job Schedule
Part-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Paris
Job Category
Rooms
Description
La première impression est toujours la bonne! En tant que Réceptionniste de nuit, vous prenez soin de nos clients depuis leur arrivée jusqu'à leur départ, en vous assurant qu'ils vivent une expérience
Reference
6556ce40-c858-4c78-bb7b-c47757485651
Expiry Date
01/01/0001
Salary
Location
, Suresnes, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ADAGIO
Job type
Temporary
Locations
Suresnes
Job Category
Rooms
Description
L'expérience professionnelle Et si vous posiez votre bagage ?Avec ou sans bagage dans notre secteur d’activité ? Peu importe ! L’essentiel, c’est de partager les mêmes envies et valeurs et de parler
Reference
afb78748-1af2-4b49-8fd6-c9f8a4e0249b
Expiry Date
01/01/0001
Salary
Location
Fairmont Le Château Frontenac, Québec City, Canada
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Québec City
Job Category
Rooms
Description
Horaire de travail: Variable Jours de congé: Mardi et mercrediSalaire: 27.63$Votre rôle :Assurer le nettoyage et l’entretien des chambres selon les standards de l’établissement;Maintenir l’utilisatio
Reference
1b938b30-e2d2-4e46-a510-122cf36f33b0
Expiry Date
01/01/0001
Salary
Location
Aparthotel Adagio Paris 19eme Cité de la Musique, Paris, France
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ADAGIO
Job type
Permanent
Locations
Paris
Job Category
Rooms
Description
La vitesse de croisière chez AdagioDès que vous passez la porte de nos aparthotels, vous découvrez un lieu d’échanges privilégiés : le Cercle, qui réinvente les codes de l’accueil traditionnel.Un cadr
Reference
c9986ab8-975b-4f49-a8f5-f91e5d9a7d65
Expiry Date
01/01/0001
Salary
Location
Pullman Lima San Isidro, Lima, Peru
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Lima
Job Category
Rooms
Description
Ser el responsable de la comodidad de nuestros huéspedes, velando por la correcta limpieza de las áreas públicas y habitacionesVelar por la organización e higienización de los materiales y equipos a s
Reference
f37be3d6-fb9f-4dea-a631-adb679e95475
Expiry Date
01/01/0001
Salary
Location
Aparthotel Adagio Porte de Versailles, Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ADAGIO
Job type
Permanent
Locations
Paris
Job Category
Rooms
Description
Vous êtes issu(e) d’une formation professionnelle en Accueil/Réception et/ou avez une expérience dans un métier lié au contact Client.Vos valeurs, ‘Empathie’, ‘Prévenance’ et ‘Générosité’ nous rejoign
Reference
680ee7a0-18d5-4756-9e6f-219e44a34b6f
Expiry Date
01/01/0001
Salary
Location
HOXTON THE HOXTON SHOREDITCH, London, United Kingdom
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
THE HOXTON
Job type
Permanent
Locations
London
Job Category
Rooms
Description
What you’ll do…We’ve got a popular bar and restaurant, so the role is very varied but here’s an overview of what we see you doing in this role…Take care of our guests, which may include check in/check
Reference
de93bb75-9daf-42fd-bca0-265bfb219bfb
Expiry Date
01/01/0001
Salary
Location
Rixos Sharm El Sheikh Adults Only 18+, Sharm El-Sheikh, Egypt
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
RIXOS
Job type
Permanent
Locations
Sharm El-Sheikh
Job Category
Rooms
Description
Protect and ensure proper use of supplies in the housing area under his/her responsibility.Provide accommodation for employees entitled to housing and ensure that no other person except for those gra
Reference
546e9c9f-1b6e-45e6-8b57-216849cfaf13
Expiry Date
01/01/0001
Salary
Location
Pullman Dubai Creek City Centre, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
Telephone Operator:First impressions are everything! As a Telephone Operator, you will take care of the guests by answering to all the calls in our Welcome Center.What you will be doing:Greet, respond
Reference
27541357-04b3-422a-a00c-e985347fcfa9
Expiry Date
01/01/0001