Company Description
Novotel Bali Benoa is a five-star beachfront resort located in Tanjung Benoa, Bali, offering multiple dining venues, beachfront experiences, weddings and family-friendly hospitality.
As we continue to strengthen our Food & Beverage operation, we are looking for a passionate, hands-on leader who enjoys building teams, improving business performance and creating memorable guest experiences
Job Description
As our Food & Beverage Manager, you will lead all aspects of the Food & Beverage operation across restaurants, bars, room service and banquet operations.
Working closely with the General Manager and Executive Committee, you will play a key role in shaping the future direction of our F&B business through operational excellence, team development and commercial initiatives.
Your responsibilities will include:
- Leading day-to-day Food & Beverage operations across all outlets.
- Developing a motivated, service-oriented team through coaching, training and performance management.
- Driving guest engagement and increasing outlet performance through creative promotions, activations and memorable dining experiences.
- Improving in-house guest capture, average spend and overall outlet profitability.
- Working closely with Culinary, Sales & Marketing and Revenue teams to deliver seasonal campaigns and resort experiences.
- Managing departmental budgets, labour productivity, forecasting and food & beverage costs.
- Ensuring compliance with Accor standards, HACCP and local regulations.
- Being a visible and hands-on leader who supports the operation during busy service periods.
Qualifications
We are looking for someone with the ambition to grow, the resilience to lead, and the ability to make a positive impact.
You should ideally have:
- Previous experience as a Food & Beverage Manager, Assistant Food & Beverage Manager, or an experienced Outlet Manager ready to step into a broader leadership role.
- Experience in resort, leisure or upscale hotel environments.
- Demonstrated ability to improve guest satisfaction, team performance or commercial results through practical initiatives.
- Strong understanding of food & beverage financials, including cost control, labour management and budgeting.
- A hands-on leadership style with the ability to motivate both experienced and developing team members.
- Excellent communication skills in English and Bahasa Indonesia.
- Bali experience is advantageous but not essential.
What will make you successful?
You'll enjoy this role if you:
- Think like a business owner.
- Enjoy improving businesses, not simply maintaining them.
- Lead by example and are comfortable being on the floor during busy periods.
- Are commercially aware and enjoy finding new ways to increase guest engagement and revenue.
- Can introduce change while building trust with an established team.
Additional Information
Why Join Us?
This is an opportunity to make a visible impact within one of Bali's established beachfront resorts.
You'll work closely with the General Manager and Executive Committee, giving you broad exposure to commercial decision-making and the opportunity to influence the direction of the resort's Food & Beverage business.
In addition to Accor's learning and development opportunities, you'll have the chance to build your career within one of the world's leading hospitality groups.
