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  1. Full-Time
  2. Permanent
  3. SWISSOTEL
  4. Rooms

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, Al Mustaqbal St., opposite The Dubai Mall, United Arab Emirates

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REF45751J

Executive Lounge Attendant

Region

PM&E


This vacancy has now expired. Please see similar roles below...


Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning,to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist®.


Job Description

  • Greet and assist guests with a warm and professional demeanor.
  • Ensure the executive lounge is impeccably clean, organized, and well-maintained.
  • Prepare and serve food and beverages according to hotel standards.
  • Manage inventory and restock supplies as needed.
  • Handle guest inquiries, requests, and complaints efficiently and courteously.
  • Provide guests with information about hotel services, local attractions, and events.
  • Assist with check-in and check-out procedures for executive guests as needed.
  • Coordinate with other hotel departments to meet guest needs and exceed their expectations.
  • Monitor guest satisfaction and address any issues promptly.
  • Uphold the hotel's standards of excellence and adhere to all health and safety regulations.

Qualifications

  • Minimum 1-2 years’ experience in a similar role in a 5 star hotel.
  • Experience in a 5 Star hotel , preferably in a food & beverage services role.
  • Flexibility to take on various shifts.
  • Excellent communication and interpersonal skills.

Additional Information

Directly opposite to The Dubai Mall, the iconic Burj Khalifa, 10 minutes walk to the Dubai Metro Station and within a few minutes’ drive to DIFC, World Trade Centre and just 15 minutes’ drive from Dubai International Airport, Swissotel Al Murooj is located in downtown Dubai, one of the city’s favoured destinations for business or leisure.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

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