Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Mercure Jakarta Sabang is a 4-star international hotel, strategically located in the heart of Jakarta, nearby Thamrin street where corporate, Banking, Government offices and Sabang culinary street are only a few steps away. 5 to 15 minutes walking distance to the National Monument (Monas), US Embassy and Gambir train station. 45 minutes drive from the international airport. Ideal for both business and leisure travelers with free WIFI connectivity. Feel the intimate hotel atmosphere and quiet stay.
Located in the prime location nearby Wahid Hasyim and Medan Merdeka Square. Mercure Jakarta Sabang is also just a short stroll away from Gambir Railway station, around 10 minutes away. Get the chance to visit the iconic National Monument & National Museum as well as the Old Town Batavia. Grand Indonesia Shopping Town, Plaza Indonesia and Sarinah department store are easily reached by walking or driving, perfect for shopping gateaway with a wide range of shops, restaurants and lounges.
Feel welcome at Jakarta, with its rich local culture and history. Visit and explore the iconic Jakarta National Monument and National Museum. Enjoy a distinct shopping experience at the nearby Grand Indonesia Shopping Town and Plaza Indonesia.
Job Description
ABOUT THE ROLE
•Health, Safety & Compliance : Ensure compliance with hotel policies, hygiene standards, workplace safety, and sanitation procedures for brand audits, health inspections (HACCP), and internal quality assessments.
•Operational Management : Manage the operations for all sections, by cooperate with Front Office, Engineering also Pest Control to follow up defect issue and room status.
•Quality Assurance & Guest Experience : Maintain high guest satisfaction scores related to cleanliness and room condition, for VIP rooms, long-stay guests, and special events to receive heartfelt attention and preparation.
•Team Leadership & Development : Prepare manpower planning based on occupancy and operational needs by promote teamwork, discipline, and positive working culture.
•Financial & Inventory Control : Manage housekeeping expenses, supplies, inventory and support cost-saving and sustainability initiatives without compromising service quality.
Qualifications
YOUR SKILLS & EXPERIENCES
•Minimum 3 years of experience in housekeeping leadership within hotel industry.
•Strong leadership, communication, and organizational skills.
•Good understanding of housekeeping operations including pest control, international hotel standards, HACCP, Brand Audits, and Sustainability Actions.
•High Integrity and Innovative.
Additional Information
WHY WORK FOR ACCOR
•Employee benefit card offering discounted rates at Accor hotels worldwide.
•Develop your talent through Accor’s learning programs.
•Opportunity to grow within your property and across the world!
•Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
