- Full-Time
- Permanent
- IBIS
- Rooms
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, Bandung, Indonesia
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REF48405X
Executive Housekeeper
Region
Global Shared Platform
The biggest ibis in Asia, with 424 Standard Rooms, 108 Premiere Rooms, and 15 Executive Rooms. Strategically located on Trans Studio Integrated Complex with shopping mall and the iconic indoor Theme Park in the City, Trans Studio Bandung. It is a perfect place for business and leisure in an ultimate and integrated complex.
As Executive Housekeeper, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them whilst leading and motivating your team.
What you will be doing:
- Manage the day to day operation; leading and supervising a large team of Room Attendants to achieve our high standards of cleanliness and luxury
- Deliver daily briefings with the Room Attendant team, highlighting VIP's and setting daily initiatives
- Enhance your attention to detail, to help drive cleanliness and presentation results
- Develop your communication skills and liaise with other departments in the hotel, helping to deliver smooth service to all guests
- Inspect guest rooms, with a focus in providing unique and magic moments for our guests
- Coaching Room Attendants throughout the daily operation, providing feedback to enhance quality of their work
- Work in tandem with our in house laundry team to ensure the operation runs effectively and efficiently
- Keep our guests at the forefront of your mind, tailoring our housekeeping offering to meet their unique needs
- Responsible for recruiting the best new talent for our Housekeeping team
- Control payroll costs and manage budgets and forecasts
- Nurture, support and guide your team allowing them to grow and develop
- Ensure all equipment is in good working order and arrange repairs where necessary
- Oversee the retrieval, safekeeping and distribution of all lost and found items
- Be aware of current standards of competitor hotels
- Other duties as assigned
Your experience and skills include:
- Warm and caring personality
- Previous Housekeeping Management experience of a minimum of 2 years is essential
- Ability to anticipate and focus attention on guest needs, being professional and welcoming
- Excellent organisational skills and time management
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
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