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  1. Full-Time
  2. Permanent
  3. NOVOTEL
  4. Sales & Marketing

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NOVOTEL NEW DELHI CITY CENTRE, New Delhi, India

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REF37888Q

Event Sales Executive

Region

MEA SPAC


This vacancy has now expired. Please see similar roles below...


Company Description

About working for Accor? We are much more than a leading global company. We welcome you as you are and with us you will find a job and a brand that suit your personality. We support you in growing and learning every day. We ensure that your work has meaning in your life and that you can explore the limitless possibilities of Accor on your journey with us. At Accor you can write every chapter of your story yourself, and together we can change the gastronomy and hotel industry of tomorrow. Discover the life that awaits you at Accor, visit https://careers.accor.com/. Do what you love, contribute to the world community, and dare to challenge the status quo! #BELIMITLESS


Job Description

 

  • Maintain complete knowledge of the following (to include but not limited to):
    • All hotel features / services, hours of operation
    • Hotel function space, entertainment options, menus and floral decoration options
    • Hotel safety guidelines and evacuation plan
    • Scheduled daily group activities
  • Maintain high level of knowledge of competitors’ product
  • Answer incoming phone calls in a pleasant manner using Hotel’s telephone etiquette guidelines. Handle telephone enquiries according to departmental procedure
  • Liaise with banquet team to ensure correct set-up of function to meet clients’ needs
  • Arrange site inspections for potential clients
  • Promote positive relations with guests and attend to all requests expediently and courteously
  • Acknowledge and handle guests’ complaints and comments tactfully and efficiently. Report incidents or other irregularities to management
  • Review in-house guest list and be familiar with guest names and room locations
  • Follow-up with in-house guest to ensure on-going service to the guest
  • Develop professional relationships with key players in the designated Market segment to build business
  • Maintain good relationships with counterparts at competing hotels
  • Up-sell and promote hotel’s facilities and services  at every available opportunity in order to maximize sales revenue

Qualifications

Degree or diploma in hotel management


Additional Information

 

  • Minimum 2 years of relevant experience in a similar capacity
  • Good reading, writing and oral proficiency in English language

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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