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  1. Full-Time
  2. Permanent
  3. FAIRMONT
  4. Food & Beverage

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Fairmont Century Plaza, Los Angeles, United States

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REF74182Q

Event Houseperson

Region

Luxury & Lifestyle


Company Description

Why work for Fairmont?

At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience.


Job Description

You represent Fairmont Century Plaza with enthusiasm and pride, providing exceptional service and attention for each guest you encounter. You are able to work independently and also with a team. You communicate well with guests, clients, and your colleagues. You are primarily responsible for the set up and breakdown of event meeting rooms and ballrooms in accordance with the Event Order (EO) and diagram specifications. You are also responsible for the maintenance and cleanliness of all meeting rooms, storage areas and equipment such as tables, chairs, risers, easels and other event equipment.
 

    What you will be doing:

    • Offer professional, friendly and engaging service to all guests and responding timely to any special requests
    • Performs as a team player in assisting Managers, Captains and fellow Heartists in exceeding guest satisfaction
    • Sets event rooms with equipment such as tables, chairs, stages, risers, trashcans, water stations as detailed on each Event Order and diagram
    • Maintains, stores and safeguards Events equipment and works quickly yet safely when a room set-up must be changed in a minimum amount of time

    What is in it for you:

    • Hourly Rate: $31.50 (Break-In Rate applicable for New Hires as per CBA)
    • Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
    • We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential
    • Opportunity to develop your talent and grow within your property and across the world!
    • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH

    Qualifications

    Your experience and skills include:

    • Ability to lift, carry and transport relatively heavy equipment
    • A friendly, positive attitude with good communicational skills • Stays calm under pressure, with an ability to problem solve in a fast paced environment
    • Pro-active decision making to anticipate guest and Heartist needs

    Additional Information

    Your team and working environment:

    What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the “Western White House,” (as the only venue outside the White House to host state dinners), Century Plaza’s place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor.

    This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity.  A home away from home.  Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.


    Visa Requirements:  Must provide proof of eligibility to be employed in the United States of America.

    Our commitment to Diversity & Inclusion:
    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

    Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D

    Why work for Accor?
    We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
    By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

    Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

    Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

    When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

    LET YOUR PASSION SHINE

    We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

    LEARN ABOUT US

    Let your passion shine

    We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

    JOIN US