- Full-Time
- Permanent
- 21C MUSEUM HOTELS
- Food & Beverage
__jobinformationwidget.freetext.LocationText__
21c Museum Hotel Cincinnati, Cincinnati, United States
__jobinformationwidget.freetext.ExternalReference__
REF43497V
Event Captain
Region
Luxury & Lifestyle
If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.
Come join our Flock!
Title: Event Captain
Reports To: Event Manager, Assistant Event Manager
General Purpose: The Event Captain leads the event staff during a specific event, ensuring that Event Servers and Bartenders can operate as efficiently as possible while providing exceptional guest-focused service.
Specific Responsibilities:
Meets client needs and exceeds client expectations to successfully execute each event.
Creates a positive and motivated atmosphere for teammates.
Provides leadership support to Banquets and Catering Team.
Develops and maintains a good working relationship with guests, groups, and teammates from other departments.
Communicates clearly verbally and in writing with Event Manager and Kitchen team to secure all details/tools necessary to execute events. Assists with maintaining lines of communication between B&C and hotel/restaurant/etc.
Knows and understands procedures, terminology and techniques used in the B&C department.
Demonstrates knowledge of ingredients of all food and beverage items served and available for a function.
Manages execution of on-site events in cooperation with event staff per directions of Events Manager and according to standards in the B&C Standards & Tools manual.
Oversees set-up/tear-down details and processes.
Interacts with the on-site contact and assists with impromptu requests; confidently answers client questions and solves client problems.
Confidently answers staff questions, resolves issues arising during events, and remains calm in chaotic situations.
Monitors staffing and scheduling, making adjustments to minimize expenses while ensuring an exceptional event.
Performs any task related to execution and running of events, including filling in for event servers as necessary.
Completes a walk-thru at conclusion of every event.
Completes end of event paperwork, including, but not excluded to accounting, inventory, payroll report, etc.
Summarizes event in Event Captain Log with a concise written report of event details.
Knows and speaks knowledgably about products, features and services offered by hotel and restaurant.
Provides excellent customer service to all guests in hotel/restaurant, not just those attending event.
Reports to work on time and ready to work scheduled shift.
Other duties as assigned by your supervisor or manager.
Qualifications:
Able to work flexible hours (nights, weekends).
Responsible, dependable, punctual, organized.
Strong math skills.
Strong communication skills; must be able to speak, read and understand English.
Clean and professional appearance.
Demonstrates enthusiasm for all things 21c.
Must pass a background check.
Physical Requirements:
• Must be able to carry full service tray comfortably.
• Must be able to stand and walk for long periods of time.
• Must be able to lift at least 50 pounds.
All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Novotel Liverpool Centre, Liverpool, United Kingdom
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Liverpool
Job Category
Food & Beverage
Description
The Head Chef is responsible for all day to day management of the restaurant, kitchen and catering requirements at the hotel, to ensure the highest standards of service delivery and customer satisfact
Reference
18815451-a2f4-4ecb-bf0a-e53e1de34e4d
Expiry Date
01/01/0001
Salary
Location
Fairmont Quasar Istanbul, İstanbul, Turkey
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Istanbul
Job Category
Food & Beverage
Description
Assist in overseeing the daily operations of the food and beverage outlets, ensuring high standards of service and quality.Monitor inventory levels and order supplies as needed to maintain optimal sto
Reference
6c5553cf-4504-4436-bbc4-e220e96d9e02
Expiry Date
01/01/0001
Salary
Location
Sofitel Brussels Europe, Brussels, Belgium
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Temporary
Locations
Brussels
Job Category
Food & Beverage
Description
ORGANISATION:Dépend du responsable du bar ou du maître d'hôtel ou du manager F&B ou du gérant.OBJECTIF:Préparer et servir des boissons chaudes et froides. Créer une ambiance détendue, une atmosphère i
Reference
8e952dea-6ba9-4278-9daf-d1c42ff5e75c
Expiry Date
01/01/0001
Salary
Location
Grand Mercure Bengaluru at Gopalan Mall, Bengaluru, India
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Bengaluru
Job Category
Food & Beverage
Description
To supervise the Kitchen Stewarding Associates in the area of Culinary Department.Responsible for the maintenance and care of all Food and Beverage operating equipment.Ensure that the Kitchen team mai
Reference
0a71a879-6057-46b6-8e4a-1e7ad6fdcb47
Expiry Date
01/01/0001
Salary
Location
25hours Hotel Hamburg Altes Hafenamt, Hamburg, Germany
Experience Level
Associate
Job Schedule
Full-Time
Brands
25HOURS HOTELS
Job type
Temporary
Locations
Hamburg
Job Category
Food & Beverage
Description
Wie schaut dein Arbeitstag aus...Du sorgst auf deinem Posten für geschmeidige Abläufe, saubere Tische und Arbeitsplätze, damit ihr als Team Hand in Hand arbeiten könnt – auch wenn mal wieder alle Gäst
Reference
d8f4aba5-97ce-43d0-b79d-94f0698e62eb
Expiry Date
01/01/0001
Salary
Location
, Luxembourg
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Luxembourg
Job Category
Food & Beverage
Description
Vos responsabilités :Se comporte et agit de manière exemplaire, incarnant l'esprit de la marque.Aide à assurer le bon fonctionnement des services et un rythme d’activité soutenu en gérant son secteurA
Reference
c7899556-5761-49d8-aff8-cd927da86796
Expiry Date
01/01/0001
Salary
Location
25hours Hotel Hamburg Altes Hafenamt, Hamburg, Germany
Experience Level
Associate
Job Schedule
Full-Time
Brands
25HOURS HOTELS
Job type
Temporary
Locations
Hamburg
Job Category
Food & Beverage
Description
How does your working day look like...At your post, you ensure smooth processes, clean tables and workplaces so that you can work hand in hand as a team - even when all the guests come at the same tim
Reference
463d4736-fe20-4b62-a8e2-ff27a45adcb8
Expiry Date
01/01/0001
Salary
Location
RIXOS RIXOS RESIDENCES ABU DHABI, Abu Dhabi, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
RIXOS
Job type
Permanent
Locations
Abu Dhabi
Job Category
Food & Beverage
Description
MAIN DUTIES AND RESPONSIBILITIES: 1.1.1 To provide a courteous, professional, efficient and flexible service at all times, following Rixos Standards of Performance. 1.1.2 To be entirely f
Reference
aec5daf3-aee9-4285-87f9-f88e3ed8516f
Expiry Date
01/01/0001
Salary
Location
RIXOS RIXOS RESIDENCES ABU DHABI, Abu Dhabi, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
RIXOS
Job type
Permanent
Locations
Abu Dhabi
Job Category
Food & Beverage
Description
MAIN DUTIES AND RESPONSIBILITIES:1.1.1 Maintain available to provide assistance for any matter related to making the stay of Hotel guests a pleasant and memorable one. 1.1.2 Coordinate with Roo
Reference
f6b61197-adeb-4854-ac4d-56d58ab89bb0
Expiry Date
01/01/0001
Salary
Location
ibis Dubai Al Rigga, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Dubai
Job Category
Food & Beverage
Description
Waiter/s You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings m
Reference
9762b104-1a86-4b3c-953a-ee4c9f504f50
Expiry Date
01/01/0001