Engineering Supervisor

Mantis, part of the Luxury & Lifestyle division of Accor, is a leading, conservation-focused hotel group with curated hotels, eco-lodges and waterways experiences located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.

Engineering Supervisor

The Engineering Supervisor oversees various aspects of maintenance and operations within the engineering office and workshop, and reporting to the Duty Engineer. Responsibilities include attending briefings, planning and supervising activities, maintaining records, assigning work orders, and participating in meetings and training sessions. Coordinates with stores to order necessary parts, provide technical assistance to technicians, and handle emergency repairs efficiently. Additionally, inspect contracted work, ensure safety protocols, and assist in requisitioning maintenance items. The supervisor responds to maintenance requests, troubleshoots equipment issues, and assists during emergencies.

What is in it for you:

• Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!
• Ignite your skills with our cutting-edge Academies for rapid professional growth.
• Cultivate your talents and watch your career flourish, locally and globally.
• Drive change through impactful Corporate Social Responsibility activities.
• Immerse yourself in a vibrant work environment with extraordinary colleagues.
• Join us on a direct path to success as we skyrocket to new heights!

Key Responsibilities:

• Administrative Tasks: Attend regular morning briefing with Duty Engineer/Dir of Engineer, along with all other employees in the Engineering Office/Workshop. Maintain records, files, and prepare reports. Assign and distribute work orders and work requests. Attend and participate in meetings regarding work to be done and training classes. Order and pick up parts for jobs to keep technicians on the job. Cooperate with the store to determine which parts should be ordered for stock. Check all logbooks to ensure that all maintenance requests are logged and materials used are recorded. Report to the Duty Engineer of any major issues as far as daily operations are concerned.
• Maintenance Planning and Supervision: Plan, assign, inspect, and supervise maintenance, repair, and construction activities. Inspect contracted work as needed. Assist in the preliminary requisition of items required for resort maintenance and forward them to the Duty Engineer for counterchecking and final approval and signature. Attend any works, preventive maintenance, faults, and troubles of equipment under his jurisdiction. Attend any breakdowns of all major equipment in the resort like generators, STP, and Desalination plants. Maintain cleanliness around the surroundings of all engineering workshops and where the job has been done.
• Technical Support and Emergency Response: Provide technical assistance to technicians when requested and perform related work as required. Perform emergency repairs, maintain tools, order supplies, and make routine adjustments to maximize operational efficiency. Attend to maintenance requests, maintenance calls, breakdowns, faults, and emergency jobs in electrical, plumbing, carpentry, and all major equipment. Standby on call for all emergency jobs after midnight as per instructions from the Duty Engineer. Help and assist engineering crews in times of emergency or in the case of fire or natural disaster.
• Safety and Training: Attend the monthly fire hydrant exercise conducted by the Dir of Engineer/Chief Security. Always think of safety when performing your duties.

• Education: Relevant certification in engineering, facilities management.
• Experience: Experience as an engineering supervisor or in maintenance, preferably in a resort or hospitality setting, is required. Strong technical skills in electrical, plumbing, carpentry, and equipment maintenance are essential, along with familiarity with building codes and regulations.
• Communication Skills: Excellent communication skills, both verbal and written, are necessary for interacting with staff, management, and external contractors. Strong organizational skills are important for managing work orders, scheduling maintenance tasks, and keeping records.
• Safety Awareness: The ability to quickly identify and resolve maintenance issues and emergencies is essential for this role. Additionally, knowledge of safety protocols and a commitment to maintaining a safe working environment for staff and guests is critical.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

About Mantis Collection: Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS