- Full-Time
- Permanent
- RAFFLES
- Security
__jobinformationwidget.freetext.LocationText__
, Baie Ste Anne, Seychelles
__jobinformationwidget.freetext.ExternalReference__
REF27608I
EN - Security Officer
Region
India, Middle East & Africa
Raffles Hotels & Resort is a collection of award-winning luxury hotels located in vibrant destinations around the world. It is part of AccorHotels brands, which offers unique moments and diverse experiences in more than 4.100 addresses throughout 95 countries. From luxury to economy, each hotel shares a common, well-being and warm welcome.
Raffles Seychelles offers spectacular colleague accommodation, accompanied by world class facilities, transportation, uniforms, meals and boat tickets to and from Praslin/Mahé. The Resort features 86 luxurious villas, the award-winning Raffles Spa as well as several stylish and unique dining options.
We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global luxury hospitality brand.
Security Officer
PURPOSE OF POSITION
To ensure a safe environment for the hotel staff and guests and protect the assets of the hotel.
KEY ROLES & RESPONSIBILITIES
- To establish chain of command and responsibility, the Security officer shall be held directly responsible to the Shift Duty Security Supervisor and Security Manager
- Perform duties according to the Duty Roster prepared by the Security Manager or in his absence, the Assistant Director of Security. The Security Officer may be deployed at any of the following Duty Posts as enumerated thereafter:
- Security Control Room Duty;
- Lobby Duty;
- Loading Bay;
- Patrolling or Observation Duty;
- Back of House;
- VIP Parking;
- Or at any position where operations in Security field will benefit.
- When on duty, the SECURITY OFFICER shall adopt the “Service Oriented” approach in discharging of its duties in order to functions harmoniously with the concept of the Hotel as a place of hospitality
- To exercise flexibility to maintain a balance between effectiveness and unobstructiveness;
- To promote the “gentlemen” rather the “officer” image for the security service;
- To act for and on behalf of the Hotelkeeper on security matters;
- To protect the safety of guests, staff, their properties and those belonging to the Hotel;
- Assisting other Department in rendering services to the customers so as to maintain or enhance the services provided other than his primary security duties;
- To act as a host of the hotel by personally welcoming arriving guests and bidding farewell to departing guests;
- To greet guests and offer assistance;
- To lead guests whenever possible if they are uncertain of the location within the Hotel premises;
- To inform and sell other hotel facilities to all visitors of the Hotel.
- Protect the hotel guests and keep the peace by
- Monitoring any undesirable elements to ensure that they do not harass, harm or embarrass the hotel guests;
- Take appropriate action to defuse any outbreak of violence or commotion within the Hotel premises;
- Intelligence gathering, from within and without the hotel of the identities and activities (modus operandi) of undesirable elements.
- Surveillance of hotel staff
- Ensuring that they abide by the House Rules;
- Keeping tag on movements of staff who are classified as suspects under investigations.
- Cultivation of Informers with the intention of obtaining information of security interest that may be of immediate or future use to the Department for prevention and detection purposes.
- Keeping peace and order within the premises of the Hotel in dealing with criminals, trespassers or difficult characters.
- Participating in special functions or operations conducted or organized by the Hotel for VVIPS, shows, etc., and private organization or individual having official business connected with the Hotel.
- Keeping the Duty Shift Security Supervisor, Assistant Operations Manager, Assistant Director and Director of Security constantly posted on all matters of security interest affecting the Hotel and the Department.
- Conduction regular and periodical checks and taking immediate follow-up action to rectify faults, damage, etc., detailed in the following:
- “Perimeter defence” – All fire exit doors, link doors, etc., leading INTO or OUT of the Hotel and which are fitted with locking devices or alarm systems to ensure that they are in good working condition as an effective measure against trespassers and pilferage;
- Security CCTV equipment – Inspecting the CCTV Operations Room to ensure that all equipment is in working order and all cameras are correctly focused.
- Attending the briefing session that shall take place thirty (30) minutes before the commencement of each shift.
- Attending approval courses conducted by the Hotel Training Department.
- Attending meeting and in-service training conducted by the Department. Attendance shall be compulsory except those on official duty.
PERSONAL ATTRIBUTES
- Good communication skills both verbal and written.
- Must be able to maintain confidentiality at all times.
- Understanding and ability to work in a multicultural environment.
Your experience and skills include:
Minimum 2 – 3 years experience in a similar role is desirable in a 5 star hotel.
Relevant security experience is an asset
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Fairmont Hotel Macdonald, Edmonton, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Edmonton
Job Category
Rooms
Description
Housekeeping Attendant (Full Time)You are at the heart of the hotel! As a Housekeeping Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfo
Reference
136d4d09-ff7e-4336-b154-1e9a7492a175
Expiry Date
01/01/0001
Salary
Location
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
San Diego
Job Category
Talent & Culture
Description
Reporting to the Director of Talent & Culture the Assistant Director is a team builder and supports all leaders and colleagues within the hotel, ensuring company policies, Fairmont Grand Del Mar opera
Reference
2704bd78-9e16-4db1-bf08-46afd6ad0c7b
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Scottsdale
Job Category
Wellness & Recreation
Description
Are you ready to supervise the most magical time of the year? The princess is looking for a Supervisor to keep things festive, fun, and orderly for our annual Christmas Event! The Supervisor role is a
Reference
a78b924d-2438-43c8-8b6a-cfce7cbf9901
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Scottsdale
Job Category
Wellness & Recreation
Description
Are you ready to supervise the most magical time of the year? The princess is looking for a Supervisor to keep things festive, fun, and orderly for our more than 250 thousand Christmas revelers this y
Reference
c592b48c-76f2-4b2a-9dd6-e224e0d3b3a1
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Scottsdale
Job Category
Wellness & Recreation
Description
Do you have a heart full of jingle bells and a passion for spreading yuletide joy? Get ready to sprinkle holiday magic like confetti and make our guests' Christmas dreams come true! We're on the looko
Reference
4f16d0ec-2d93-4533-9397-b1a605b22c36
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Scottsdale
Job Category
Wellness & Recreation
Description
Skate into a new job! Come work at North Scottsdale’s only outdoor real ice, ice rink, where you will be skating through the holiday while getting pay! Join our friendly, festive team of hospitable h
Reference
eaf436e7-5d23-4844-bb33-fcf8e2e144cc
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Scottsdale
Job Category
Wellness & Recreation
Description
Ride the rails down to the Princess! Come work at the one and only train park at the Fairmont Scottsdale Princess, where you will choo choo through the holiday! Join our friendly, festive team of hos
Reference
7ef6c90e-ff56-45df-8dd1-578220d36211
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Scottsdale
Job Category
Wellness & Recreation
Description
Do you want to light up the night for our guests? Dance and play the night away as part of our Signature Character team! We are looking for actors to play the role of our Signature Mascot Characters f
Reference
d8556dbb-e577-4f29-8f2f-9404bab64edd
Expiry Date
01/01/0001
Salary
Location
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Director
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
San Diego
Job Category
Talent & Culture
Description
Director of Training and DevelopmentAs the Director of Training & Development you will be responsible for overseeing and implementing all aspects of training at Fairmont Grand Del Mar. You’ll work col
Reference
6c24dce6-70b8-4e12-b03f-15de8df0aff8
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Scottsdale
Job Category
Wellness & Recreation
Description
Got the gift of greetings? Come say hi and join our friendly, festive team of hospitable holiday helpers at the Princess this year! We are looking for fun energetic multi taskers with a passion for cr
Reference
860d27fb-9481-47cb-8d7f-b9c4ea094415
Expiry Date
01/01/0001