- Full-Time
- Permanent
- MERCURE
- Food & Beverage
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Mercure Johannesburg Randburg Hotel, Johannesburg, South Africa
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REF99930J
EN - Assistant Food And Beverage Manager
Region
MEA SPAC
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Assistant Food & Beverage Manager
Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As an Assistant Food & Beverage Manager, you will strategically lead the team to take guest satisfaction to the next level.
What you will be doing:
- Lead, mentor, and train the Food & Beverage Operations team to deliver exceptional service
- Ensure Food & Beverage relevant brand standards are maintained across all service touchpoints
- Strategize on new products and service offerings to enhance the guest experience
- Create unforgettable experiences for our guests through innovative programming and personalized service
- Oversee daily F&B operations and ensure full compliance with health, safety, and sanitation standards
- Monitor inventory management and implement cost control measures to optimize profitability
- Develop and execute comprehensive staff training programs to elevate service quality and consistency
- Collaborate with the culinary team to innovate menu offerings, seasonal specials, and themed events
- Manage guest feedback and implement continuous improvement initiatives based on operational insights
- Coordinate with other departments to ensure seamless service delivery and operational excellence
Your experience and skills include:
Required Qualifications:
- Service-focused personality with a genuine passion for delivering exceptional guest experiences
- Proven leadership experience in Food & Beverage operations or hospitality management
- Demonstrated ability to build and maintain strong relationships with all stakeholders, including team members, guests, and departmental partners
- Excellent communication skills with the ability to articulate thoughts, actions, and opportunities clearly across all levels of the organisation
- Strong networking abilities and proven track record of fostering collaborative relationships
- Ability to lead by example, champion a strong team culture, and create an environment conducive to high performance
- Knowledge of food safety, health, and sanitation standards with ability to ensure full compliance
- Proficiency in inventory management and cost control measures to optimise profitability
Preferred Qualifications:
- Experience in developing and executing comprehensive staff training and development programmes
- Demonstrated strategic thinking with experience in product development and service innovation
- Familiarity with culinary concepts and menu development processes
- Experience managing guest feedback systems and implementing continuous improvement initiatives
- Hospitality management certification or relevant qualification
- Proficiency with F&B management systems and point-of-sale technology
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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