- Full-Time
- Permanent
- IBIS
- Food & Beverage
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ibis Lisboa Sintra, Lisboa, Portugal
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REF113172K
Empregado(a) de Mesa (F/M/X)
Region
Europe and North Africa
Somos uma empresa comprometida com a diversidade e inclusão e a nossa ambição é atrair, contratar e promover talentos diversificados.
Estamos à procura de um empregado de mesa (F/M/X) simpático e focado no cliente para se juntar à nossa equipa na bela cidade de Sintra, Portugal.
Como empregado de mesa no nosso estabelecimento, desempenhará um papel crucial para garantir que os nossos clientes tenham uma experiência gastronómica excecional.
As principais funções são:
- Acolher os clientes de uma forma calorosa e acolhedora
- Apresentar os menus, fazer recomendações e responder a perguntas sobre os itens do menu
- Fazer pedidos exactos de alimentos e bebidas utilizando o sistema de pontos de venda.
- Servir alimentos e bebidas de forma atempada e profissional
- Assegurar que as mesas estão colocadas corretamente e que a área de refeições está limpa e organizada
- Processar pagamentos e efetuar transacções em dinheiro e com cartões de crédito
- Responder às preocupações dos clientes e resolver os problemas de forma rápida e cortês
- Manter-se informado sobre os itens do menu e quaisquer alterações nas ofertas
- Cumprir todos os regulamentos de segurança e higiene alimentar
- Ajudar nas tarefas secundárias, tais como o reabastecimento de materiais e a limpeza das áreas atribuídas
Excelentes capacidades de comunicação e de relacionamento interpessoal
- Capacidade de trabalhar eficazmente num ambiente de ritmo acelerado e orientado para a equipa
- Forte orientação para o serviço ao cliente com uma atitude amigável e positiva
- Conhecimentos básicos de matemática para lidar com transacções financeiras
- Proficiência nas línguas inglesa e portuguesa
- Conhecimento das práticas de segurança e higiene alimentar
- Resistência física para estar de pé durante longos períodos e transportar tabuleiros de comida e bebidas
- Flexibilidade para trabalhar em vários turnos, incluindo noites, fins-de-semana e feriados
- Diploma do ensino secundário ou equivalente
- Preferencialmente, experiência anterior em serviços alimentares ou no sector da hotelaria
- Certificação de manuseamento de alimentos é uma vantagem
- Familiaridade com a cozinha portuguesa e os costumes gastronómicos locais
Somos uma empresa comprometida com a diversidade e inclusão e a nossa ambição é atrair, contratar e promover talentos diversificados.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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