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  1. Full-Time
  2. Permanent
  3. RAFFLES
  4. People & Culture

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Raffles Doha, Doha, Qatar

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REF82081K

Employee Services Coordinator

Region

Luxury & Lifestyle


Company Description

#BeLimitless 

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. 

By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.  

Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS 


Job Description

Key Responsibilities:

  • Oversee day-to-day housing operations including room allocations, inspections, check-outs, and maintenance follow-ups using housing management systems (e.g., Nuvola).

  • Maintain accurate housing records, occupancy reports, and inventories utilizing advanced Excel functions.

  • Act as the primary contact for housing-related inquiries, concerns, and dispute resolution, ensuring compliance with company policies and local labor laws.

  • Organize and promote employee welfare activities, including sports events and community engagement initiatives.

  • Coordinate new joiner onboarding activities related to accommodation, including airport pickups, welcome kits, and orientation.

  • Ensure compliance with health, safety, hygiene, fire safety, and pest control protocols.

  • Manage employee transportation schedules, vehicle maintenance records, and related reporting.

  • Prepare monthly reports on housing allocations, maintenance, incidents, and inventory for management review.

  • Maintain confidentiality of sensitive information and uphold Accor’s values and professional standards in all interactions.

  • Excellent interpersonal skills with the ability to build rapport and negotiate.

  • Creative, open-minded, and people-oriented team player.


Qualifications

Qualifications & Skills:

  • Proficiency in Microsoft Excel (formulas, PivotTables), PowerPoint, and creative tools such as Canva.

  • Strong communication, organizational, and time management skills.

  • Ability to work collaboratively across teams and handle sensitive employee relations professionally.

  • Knowledge of Qatar labor laws, health and safety regulations, and HR policies.

  • Problem-solving skills with a proactive and results-driven approach.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US