- Full-Time
- Permanent
- SOFITEL
- Rooms
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Sofitel Bangkok Sukhumvit, Bangkok, Thailand
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REF3171B
Duty Manager
Region
Luxury & Lifestyle
Sofitel Bangkok Sukhumvit is a Green Globe-certified luxury hotel located in the vibrant heart of Sukhumvit where French elegance meets authentic Thai culture. Blending understated luxury with warm hospitality, the hotel offers an oasis of refinement amid the energy of Bangkok.
Our 345 rooms and suites are thoughtfully designed with a fusion of Thai accents and French art de vivre, providing guests with both comfort and style alongside sweeping views of the cityscape. Guests seeking an elevated stay can enjoy Club Millésime on the 31st floor, an exclusive lounge offering afternoon tea, evening canapés and panoramic views of Bangkok.
Dining is a highlight at Sofitel Bangkok Sukhumvit with signature experiences including Belga Rooftop Bar & Brasserie, serving modern Belgian cuisine, Bella Sera Restaurant for international flavors, Maison Mizuki whiskey and cocktail bar and Le Macaron for a refined French afternoon tea.
The hotel also serves as a premier destination for meetings and events, featuring 12 versatile venues across three floors - including a pillarless ballroom and state-of-the-art MICE-certified facilities.
At Sofitel Bangkok Sukhumvit, our Heartists embody passion, creativity and style, crafting unique moments that bring French elegance and Thai warmth to life for every guest.
- Manage and supervise all tasks of the staff to ensure the highest quality of service is delivered and departmental standards are consistently met.
- Communicate regularly with the Front Office Manager on all matters related to guest services and hotel operations.
- Maintain a management presence at all times by assisting with guest needs and handling complaints tactfully and efficiently.
- Required to make objective decisions and handle complaints or emergencies in a calm, professional, and level-headed manner.
- At least 2 years of experience in a similar role.
- Excellent customer service skills with a passion for creating memorable guest experiences.
- Strong analytical and problem-solving abilities.
- Good communication skills in English, both written and verbal.
-
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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