- Full-Time
- Permanent
- Rooms
- ACCOR
__jobinformationwidget.freetext.LocationText__
ibis Singapore on Bencoolen, Singapore
__jobinformationwidget.freetext.ExternalReference__
REF22894C
Duty Manager
Region
South East Asia, Japan and South Korea
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
- To provide general management support throughout the hotel at all times monitoring guest satisfaction, service standard, security, employee activity, physical defects with main focus on front office operation.
- Profitability, ensuring the department meets its quantitative and qualitative targets.
- Leadership and employee matters, including managing and motivating front office teams in order to provide high quality services for guests.
- Lead and support all Guest Experience Initiatives within the property.
- Guest Satisfaction, to ensure guests have a smooth running stay at the hotel.
- Maintains close relationships with guests throughout their stay in order to foster loyalty.
- Anticipates guests’ needs and takes them into consideration.
- Handles guest complaints if they have not been dealt with by team members and provide a rapid solution.
- Monitor guest satisfaction through (but not limited) Voice of the Guest (VOG) program including online reputation, survey and in-house guest feedbacks.
- Strive to implement the Accor Vision and demonstrate active use of the Accor Values.
- Bachelor's Degree or Diploma in Hospitality Management or equivalent
- Minimum 2-3 years of relevant experience in a similar capacity
- Previous experience in a similar leadership role is an asset
- A service-focused personality is essential
- Prior experience working with Opera or a related system
- Strong interpersonal and problem-solving abilities and the ability to lead by example
- Visa Requirements: Must be legally eligible to work in Singapore. The hotel is unable to assist candidates in obtaining work authorization documents.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN USRelated jobs
Salary
Location
Fairmont Jasper Park Lodge, Jasper, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Jasper
Job Category
Rooms
Description
Starting Rate of Pay: $18.33 per hourAs a Laundry Attendant, your care and attention to detail in your Laundry operation will ensure exceptional standards for our hotel lines - you will take pride in
Reference
b1e25c31-2710-48d8-962d-f88cd17f9b4e
Expiry Date
01/01/0001
Salary
Location
Fairmont Jasper Park Lodge, Jasper, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Jasper
Job Category
Rooms
Description
Starting Rate of Pay: $18.07 per hour CADAs a Valet Attendant, you are and attention to detail in your Laundry operation will ensure exceptional standards for our hotel lines – you will take pride in
Reference
1850bcd2-0c16-4025-bde4-cfa001763402
Expiry Date
01/01/0001
Salary
Location
Fairmont Jasper Park Lodge, Jasper, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Jasper
Job Category
Rooms
Description
Starting Rate: $22.47 per hourAs a Washperson, your care and attention to detail in your Laundry operation will ensure exceptional standards for our hotel lines - you will take pride in the role you p
Reference
0f4df5e7-bf78-4754-ab6b-9ef8fc59bd83
Expiry Date
01/01/0001
Salary
Location
Grand Hôtel Roi René Aix-en-Provence Centre - MGallery, Aix-en-Provence, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Temporary
Locations
Aix En Provence
Job Category
Rooms
Description
Dans le cadre du congé maternité de notre Gouvernante Générale, le Grand hôtel Roi René MGALLERY à Aix-en-Provence **** est à la recherche d’un(e) Gouvernant(e) Général(e) H/F, en CDD de remplacement
Reference
4d7d1ef9-4405-4bbf-a0db-90197a35cbb1
Expiry Date
01/01/0001
Salary
Location
Novotel Koeln City, Cologne, Germany
Experience Level
Associate
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Cologne
Job Category
Rooms
Description
Was Sie erwartet:Einarbeitung neuer Mitarbeitern, Auszubildenden sowie PraktikantenSelbständiges Führen der Früh- und SpätschichtenArbeiten mit dem Hotelsystem Opera CloudBetreuung unserer Gäste aus d
Reference
42b16536-259f-4c3e-9993-05782cf6513e
Expiry Date
01/01/0001
Salary
Location
ibis Koeln Centrum, Cologne, Germany
Experience Level
Associate
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Cologne
Job Category
Rooms
Description
Ihre Aufgaben umfassen:Empfang und Betreuung unserer Gäste mit einem herzlichen und professionellen AuftretenDurchführung des Check-ins und Check-outs sowie die Verwaltung von ReservierungenBearbeitun
Reference
6b254cdc-ac12-4190-aa7f-30422c772045
Expiry Date
01/01/0001
Salary
Location
Novotel Koeln City, Cologne, Germany
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Cologne
Job Category
Rooms
Description
Ihr Aufgabenbereich:Check-in und -out unserer GästeBetreuung und Beratung unserer GästeOperative sowie administrative TätigkeitenEinhaltung aller Accor StandardsEinbringen von Ideen zur Steigerung der
Reference
5f8090b0-8bae-4c4d-8d28-c47f49378ab2
Expiry Date
01/01/0001
Salary
Location
FAIRMONT FAIRMONT UDAIPUR, Udaipur, India
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Udaipur
Job Category
Rooms
Description
We are seeking a dedicated Guest Service Ambassador - Royal Service (Operator) to join our prestigious Royal Service team at Fairmont Udaipur Palace. As the first point of contact for our guests, you
Reference
ee253861-8e5c-4702-ba89-2f79873a9be7
Expiry Date
01/01/0001
Salary
Location
JO&JOE Wien, Vienna, Austria
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
JO&JOE
Job type
Permanent
Locations
Vienna
Job Category
Rooms
Description
🤟 Hello! Salut! Servus! Ciao! Oi! Grüss Gott!Wir suchen einen detailorientierten und effizienten Night Audit Professional zur Verstärkung unseres Teams hier bei JO&JOE in Wien, Österreich. Als Night
Reference
8046afff-0fa6-47c4-a10a-dc53465dbad2
Expiry Date
01/01/0001
Salary
Location
Grand Hôtel Roi René Aix-en-Provence Centre - MGallery, Aix-en-Provence, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Temporary
Locations
Aix En Provence
Job Category
Rooms
Description
Rôle :Vous êtes en charge de l’accueil des clients (accueil physique, réception des bagages, conduite du véhicule dans le parking de l’hôtel), de la mise en place des salles de séminaire et de la prop
Reference
7b7d7f36-43ae-4b48-ac31-ac2c9e526c64
Expiry Date
01/01/0001