- Full-Time
- Permanent
- HYDE
- Rooms
__jobinformationwidget.freetext.LocationText__
Hyde Hotel Dubai, Dubai, United Arab Emirates
__jobinformationwidget.freetext.ExternalReference__
REF37629K
Duty Manager
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
This is a new kind of hospitality, grounded in the spirit of discovery, the fantasy of nightlife and the adventure of connection. Hyde is more than a brand, it’s a state of mind.
HYDE HOTEL DUBAI
Hyde Hotels, Resorts & Residences, part of the world-leading Accor group; opened the first Hyde hotel outside of the United States, Hyde Hotel Dubai, in close proximity to the iconic Burj Khalifa directly fronting the Business Bay canal and promenade.
Hyde Hotel Dubai, a five-star hotel, opened their doors in Q4 2021. The 276-rooms, all with balconies, is a mix of gracious standard rooms and luxurious suites with views of the Dubai Canal, the Dubai skyline and the iconic Burj Khalifa – the tallest building in the world.
Hyde Hotel Dubai features three incredible culinary experiences including the Mediterranean concept, Cleo Mediterráneo, contemporary Japanese from Katsuya, hand-crafted burgers from Hudson Tavern. Also on the property is The Perq, a coffee concept, a lobby lounge, and Hyde pool & lounge as well as a spa, male/female salon, fitness center, a swimming pool and retail area. The hotel’s public areas, guestrooms and Cleo was designed by Ciarmoli Queda Studio. Katsuya, Hudson Tavern and Hyde pool and lounge designed by Tristan Plessis Studio.
- Manage and supervise all tasks of his/her staff to ensure guests receive prompt, cordial attention and personal recognition
- Assist the Front Office Manager in all aspects of his/her duties
- Ensure repeat guests and other VIPs receive special attention and recognition
- Control room availability, room types, accuracy of room count and rate categories
- Maximize occupancy, revenue & average rate while maintaining high service standards
- Liaise with Housekeeping Department to ensure room image is maintained and the “Room Ready on Arrival” policy is adhered to
- Liaise closely with the Executive Housekeeper to ensure special guest needs, amenities and other room-related requests are met
- Be aware of credit policies and procedures and liaise closely with the Finance Department to ensure that credit procedures are properly carried out
- Know system recovery procedures
- Interpret computer reports and compile relevant statistics for front office
- Approve upgrades and special amenities in absence of manager
- Maintain inter-departmental relationships to ensure seamless customer service
- Inspect frequently for cleanliness and orderliness of the lobby, reception and cashier’s desk and, on a random basis, VIP rooms prior to arrival
- Prepare efficient work and vacation schedule for Front Office Staff, taking into consideration project occupancy and forecasts and any large group movements
- Maintain appropriate staff standards of conduct, dress, hygiene, uniforms, appearance
- Work with the HR Manager to ensure productive departmental performance
- Work with Finance in the preparation and management of the department’s budget
- Adhere to OH&S policies and procedures and ensure all direct reports do the same
- Good organisational skills
- Good level of engagement with residents
- Ability to manage a multi-cultural workforce
- Excellent leadership & communication skills
- Display high levels of integrity, dedication and support for continuous improvement
- Flexible management style to meet the challenges of a changing work environment
- Good knowledge of the entire Front Office Operations
- Must be a self-starter, coach & mentor who can motivate the Team to perform their best
- Knowledge of Opera Property Management System preferred
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
TRIBE KRAKOW STARE MIASTO, Kraków, Poland
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
TRIBE
Job type
Permanent
Locations
Kraków
Job Category
Rooms
Description
Szukamy Inspektora Obsługi Pięter, który dołączy do naszego TRIBE i zadba o bezkompromisową jakość naszych pokoi i przestrzeni. W tej roli staniesz się strażnikiem standardów TRIBE, zapewniając, że ka
Reference
5bdfba6e-23dc-4768-923d-3adb9fe3f7fd
Expiry Date
01/01/0001
Salary
Location
SLS Dubai Hotel & Residences, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
SLS
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
• Greet arriving guests and retrieve their luggage • Escort guests to their rooms, explain the room facilities, and sell the hotel’s various outlets (restaurant, bar, spa) • Deliver luggage, messages,
Reference
159fd6d1-62c0-427e-9ac0-991441b1ce9c
Expiry Date
01/01/0001
Salary
Location
SLS Dubai Hotel & Residences, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
SLS
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
• Clean and service bedrooms, bathrooms and associated areas to the standard of hygiene and cleanliness required by the hotel. • Re-sheet all rooms daily with clean linen, ensuring creases are removed
Reference
66257b8d-f270-423f-bd7f-47d52d7afdb5
Expiry Date
01/01/0001
Salary
Location
TRIBE KRAKOW STARE MIASTO, Kraków, Poland
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
TRIBE
Job type
Permanent
Locations
Kraków
Job Category
Rooms
Description
Szukamy Recepcjonisty, który dołączy do naszego TRIBE i stanie się pierwszym punktem kontaktu dla naszych gości. W tej roli będziesz twarzą i sercem TRIBE, tworząc niezapomniane pierwsze wrażenia i re
Reference
a4381b65-c1ac-4f5d-b885-cb3d388bfbd1
Expiry Date
01/01/0001
Salary
Location
TRIBE KRAKOW STARE MIASTO, Kraków, Poland
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
TRIBE
Job type
Permanent
Locations
Kraków
Job Category
Rooms
Description
Szukamy Specjalisty ds. Rozliczeń Hotelowych, który dołączy do naszego TRIBE i zadba o precyzję i integralność naszych finansów. W tej roli staniesz się strażnikiem dokładności i wydajności, zapewniaj
Reference
a415d51e-b7e1-406f-ab50-fc9979673622
Expiry Date
01/01/0001
Salary
Location
Pullman Jakarta Indonesia Thamrin CBD, Central Jakarta, Indonesia
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Central Jakarta
Job Category
Rooms
Description
Key Responsibilities:Guest Services & Operations:Welcome guests warmly and provide a seamless check-in and check-out experience.Handle guest inquiries, reservations, and requests professionally and ef
Reference
88197daf-8f51-4721-a7ae-eaca5fd29db0
Expiry Date
01/01/0001
Salary
Location
TRIBE KRAKOW STARE MIASTO, Kraków, Poland
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
TRIBE
Job type
Permanent
Locations
Kraków
Job Category
Rooms
Description
Szukamy dobrego koordynatora, który poprowadzi zmiany naszego zespołu recepcji i będzie ambasadorem wyjątkowego doświadczenia TRIBE. W tej roli staniesz się liderem pierwszego kontaktu z gościem, kszt
Reference
6ed359fe-0a89-4eda-9217-d600e60d94f4
Expiry Date
01/01/0001
Salary
Location
TRIBE KRAKOW STARE MIASTO, Kraków, Poland
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
TRIBE
Job type
Permanent
Locations
Kraków
Job Category
Rooms
Description
Szukamy Specjalisty ds. Guest Experience, który dołączy do naszego TRIBE i będzie kształtować niezapomniane doświadczenia gości. W tej roli staniesz się sercem naszego hotelu, tworząc autentyczne i wy
Reference
db4a0d10-708a-493c-8f53-74d844fb5ad3
Expiry Date
01/01/0001
Salary
Location
Sofitel Dubai The Obelisk, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
The PositionHandle customer calls inquiries pertaining to room reservations, with a focus on revenue maximization and quality.KEY ROLES & RESPONSIBILITIESUnderstand the key principles of ACCOR’S Prici
Reference
ccf80140-5e62-4103-a21c-5aabbbd22dcb
Expiry Date
01/01/0001
Salary
Location
TRIBE KRAKOW STARE MIASTO, Kraków, Poland
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
TRIBE
Job type
Permanent
Locations
Kraków
Job Category
Rooms
Description
Szukamy Night Auditora, który dołączy do naszego TRIBE, wprowadzając zmiany na scenie hotelarskiej. Jako strażnik doświadczeń naszych gości podczas nocnych godzin, zapewnisz płynne funkcjonowanie hote
Reference
fd69349b-9ec3-4718-a21e-7997d0c45379
Expiry Date
01/01/0001