Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning,to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
The Duty Engineer is responsible for supporting the Engineering Supervisor in the daily operations of the Engineering Department, ensuring the efficient maintenance and operation of all hotel facilities and equipment. The role oversees engineering activities during assigned shifts, responds to maintenance requests, ensures compliance with hotel policies and safety standards, and provides timely updates on operational matters. The Duty Engineer also promptly escalates any issues that may impact the hotel's operations, assets, or guest experience to management for appropriate action.
- Check and ensure that the temperature of cold stores, public areas etc. are maintained as per the specifications.
- Check and ensure the working condition of fire detectors, firefighting systems, transformers, electrical systems, etc.
- Coordinate with other departments for regular servicing and testing of equipment.
- Follow PPM schedule as planned on daily basis with the help of engineering team and update respective document on daily basis to up keep the file
- update utility consumption on daily basis and report to ACE
- Attend all the complaints with proper procedure and prioritize guest comfort and update the status on the log and inform your superior when required
- Monitor BMS system for all the equipment and its time schedule
- Respond promptly to maintenance requests, emergency calls, equipment breakdowns, and urgent repairs across electrical, plumbing, carpentry, and major equipment systems
- Generate comprehensive daily, weekly, and monthly reports documenting maintenance activities, work completed, outstanding tasks, and operational metrics
- Ensure strict compliance with all safety protocols, regulations, and occupational health and safety procedures.
- Assist engineering crews during emergencies and crisis situations
- Report major operational issues and concerns to the Assistant Engineering Manager in a timely and transparent manner
Qualifications
Minimum 3–5 years of experience in a similar maintenance role, preferably within the hospitality industry, with hands-on experience in hotel facilities maintenance and operations.
Strong technical knowledge of mechanical, electrical, and plumbing (MEP) systems.
Ability to perform preventive and corrective maintenance efficiently and safely.
Effective communication skills to coordinate with team members, mechanics, contractors, and other departments.
Good problem-solving skills with the ability to respond promptly to maintenance issues.
Positive, proactive, and helpful attitude towards work, colleagues, and guest service.
Ability to work independently as well as part of a team in a fast-paced environment.
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
