1. Full-Time
  2. Permanent
  4. Food & Beverage


, Victoria, Canada



Dishwasher (Steward's helper)



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Company Description

Recognized as one of Top 21 Iconic Hotels in the World by National Geographic Traveler magazine, honoured with Travel + Leisure Magazine’s World’s Best Award for Top 10 City Hotels in Canada, and awarded Best Historic Hotel in the Americas, Fairmont Empress is located in Victoria, BC overlooking the city’s sparkling Inner Harbour.

This Forbes Four-Star, 4-Diamond property offers 464 beautifully appointed guest rooms and suites, Willow Stream Spa with signature West Coast experiences, Q at the Empress Restaurant featuring Pacific Northwest cuisine and award winning wine list, and Q Bar with its regionally focused cocktail culture was recently named to Canada’s 50 Best Bars list. World famous Tea at the Empress is a bucket list experience in the hotel’s sophisticated Lobby Lounge. Located on Vancouver Island, Canada’s Castle on the Coast is the ideal starting point to explore British Columbia’s stunning natural beauty.

Job Description

What is in it for you: 

  • Employee benefit card offering discounted rates at Accor properties worldwide 
  • Exclusive Employee and Friends & Family Discounts at Fairmont Empress
  • Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
  • Opportunity to develop your talent and grow within your property and across the world! 
  • Complimentary meal during your shift through our Colleague Dining Program 
  • Complimentary uniform laundering
  • Access to our Safety Footwear Reimbursement Program (up to $120 per year)
  • Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorks
  • Access to our company-matched Defined Contribution Pension Plan (DCPP)
  • Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
  • Hourly rate of pay $24.17 to $27.62

What you will be doing:

  • Assist the kitchen steward to perform the daily tasks of the stewarding department
  • Set up and operate the dish machine to established specifications, maintaining correct temperature and chemicals are in use at all times
  • Safely handle, wash, transport & store all china, glass, silverware, small wares or other food and beverage equipment in the established locations
  • Debus, sort, organize and consolidate dishware and kitchen equipment to be washed
  • Loading and unloading the dish machine following established procedures 
  • Ensure all items washed are completely clean and sanitized
  • Follow established food safety protocols
  • Follow established health and safety protocols
  • Proper use of PPE (Personal Protective Equipment)  
  • Safely handle, wash, transport & store all china, glass, silverware, small wares or other food and beverage equipment in the established locations
  • Wash and sanitize; kitchen small wares, utensils, pots, pans and other equipment as required
  • Wash and sanitize; kitchen equipment, kettles, tables, walls, sinks, refuse containers, ceilings etc.
  • Empty large steam kettles of bones or other organic material
  • Clean sink and drain filters in the main dish room and basement as required
  • Maintain a clean and organized workspace at all times  
  • Collect and dispose of garbage and recycling throughout the hotel, maintain clean refuse bins, resupply with garbage bags as required
  • Maintaining clean and dry floors by sweeping, mopping, squeegee etc.
  • Participate in plating and distribution of food for banquets
  • Restock and supply chemical and paper towel dispensers throughout the F&B operation 
  • Other duties as assigned


Your experience and skills include:

  • Experience in a Kitchen environment an asset
  • WHIMIS 2015 / GHS certification 
  • Fluent in English, both written and verbal
  • Proven ability to work well alone or as part of a team    
  • Demonstrated commitment to achieving excellent results 
  • Ability to prioritize, with excellent organizational capabilities
  • Demonstrated high level of responsibility and reliability

Additional Information

    Physical Aspects of Position (include but are not limited to): Frequent standing and walking, lifting, pushing and pulling. Occasional bending and kneeling. Occasional lifting 20lbs. 

    Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

    Your team and working environment: Welcome to Canada’s Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds – where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!

    Our commitment to Diversity & Inclusion:
    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

    Why work for Accor?
    We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
    By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

    Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

    Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
    When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.


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