Director of Talent and Culture

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

Director, Talent & Culture

We are looking for a dynamic leader who is truly passionate about all aspects of human resources operations, and who has a strategic vision, and an exceptional ability to drive results for both employees and the brand, to communicate effectively, and to inspire others.

What you will be doing:

• Lead and oversee the day-to-day operations of the Talent & Culture Department and collaborate with senior leadership on the implementation of the human resources strategy
• Promote positive employee relations through an environment that encourages open communication, trust, mutual respect, and fun
• Play an integral role in the Executive Committee, with a particular emphasis on coaching, support, employee relations, and overseeing all aspects of administration and reporting
• Provide Human Resources strategic support to the Executive Committee and implement policies and procedures in alignment with the company's mission and values
• Empower and assist departmental Leaders and Senior Managers with the development of specific action plans to address issues and concerns identified in employee feedback
• Oversee the administration of human resource programs including, but not limited to, compensation, benefits, and leaves; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development
• Collaborate on the development of annual Talent & Culture budget and manage day-to-day expenses, month-end reporting, and forecasting of Talent & Culture accounts
• Conduct research and analysis of organizational trends including review of reports and metrics from the organization’s human resources information system (HRIS) and talent management system
• Oversee and manage all recruitment in accordance with company policies and procedures
• Monitor and ensure the organization’s compliance with federal, state, and local employment laws and regulations, and recommended best practices; review and modify policies and practices to maintain compliance
• Challenge the status quo on how we can improve the way we do things to create an even better guest and employee experience
• Handle discipline and termination of employees in accordance with company policy
• Empower and assist with all employee events
• Champion committees such as Employee Recognition and Diversity Equity & Inclusion
• Ensure compliance with Accor/Fairmont policies and local legislation in all aspects of the human resources function. Conduct appropriate audits
• Consistently offer professional, friendly and engaging service
• Other duties as assigned

• Bachelor's Degree preferred
• Previous experience in hospitality setting an asset
• Excellent communication skills
• Ability to train and develop leaders
• Good budgeting and forecasting ability, with business acumen
• Knowledge of expense management
• Excellent people skills

Your team and working environment:

1. Our commitment to Diversity & Inclusion:
2. We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.