- Full-Time
- Permanent
- FAIRMONT
- Sales & Marketing
__jobinformationwidget.freetext.LocationText__
Fairmont Mumbai, Mumbai, India
__jobinformationwidget.freetext.ExternalReference__
REF61062X
Director of Sales
Region
Luxury & Lifestyle
Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.
Job Purpose
This position is responsible for the management of sales activities in line with the annual sales and marketing plan and to achieve/exceed budget in executing the sales strategy of the Hotel.
Key Interactions
Internally
- Finance
- Front Office
- F&B
- General Administration
- Kitchen
- Talent & Culture
Externally
- Guests
- Clients
- Reporters/Journalists
- CEO’s, COO’s, MD’s & Directors
Primary Responsibilities
Business Performance
- Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required
- Analyze monthly P&L and month-end reports, identify deviation from business plan goals
- Work with Finance and team in preparation and management of the department’s budget and financial forecasts
- Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department
Sales & Marketing
- Conduct daily briefing with department on current key activities
- Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel
- Survey, review and analyze competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence
- Determine the effectiveness of existing programs and develop new strategies
- Manage/direct all advertising, public relations and promotional activities in conjunction with corporate marketing and public relations departments
- Actively participates in sales presentations, property tours and customer meetings
- Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary
- Participate in community and professional organizations to maintain high visibility and promote a positive image
Team Management
- Interview, select and recruit direct reports
- Identify and develop team members with potential
- Conduct performance review and manages performance issues that arise within the management team
- Constantly monitor team members performance, attitude and degree of professionalism
- Work with Talent & Culture function to ensure appropriate hiring, training, motivating, coaching, counseling and development of team members according to the changing needs of the business
- Conduct monthly departmental meetings
Replacement and Temporary Mission:
- Be ready and responsible for any job, which may be assigned by the management.
Knowledge and Experience
- Bachelor’s Degree from a reputable hospitality school
- Minimum 5 years of Sales management experience or at least 2 years of experience in a similar capacity with proven records
- High degree of professionalism with strong understanding of global markets and business acumen
- Excellent reading, writing and oral proficiency in English language
- Proficient in MS Excel, Word, & PowerPoint
Competencies
- Strong leadership and interpersonal skills
- Excellent communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multi-task, work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
, Doha, Qatar
Experience Level
Associate
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Doha
Job Category
Sales & Marketing
Description
What you will be doing:Confirm all event-related details with clients to ensure accuracy and alignment with expectations.Establish and maintain strong client relationships before, during, and after e
Reference
c43a763d-9179-48b2-ac39-bdd47ab7dcef
Expiry Date
01/01/0001
Salary
Location
Warsaw, Poland
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Warsaw
Job Category
Sales & Marketing
Description
The Business Development Manager main mission is to go after important new value-added opportunities/leads that are not managed within Accor today and convert them into new business. He/she is working
Reference
588e45ed-cd9c-4005-a2b4-8f4e97e3f2de
Expiry Date
01/01/0001
Salary
Location
Warsaw, Poland
Experience Level
Student
Job Schedule
Full-Time
Brands
ACCOR
Job type
Internship
Locations
Warsaw
Job Category
Sales & Marketing
Description
We are looking for an Intern to join our Premium Brands team. You will report to the Brand Onboarding Director, Premium Brands ENA, and support on a variety of tasks. Our portfolio is composed of the
Reference
2fdac3ae-7356-489d-95de-71c8630faace
Expiry Date
01/01/0001
Salary
Location
Novotel Goa Resort & Spa, Mumbai, India
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Mumbai
Job Category
Sales & Marketing
Description
Constantly investigate and assess market conditions and competition to determine effective and productive sales programs.Establish and maintain relationships with all the current and prospective custo
Reference
d03ca17d-bc5c-4d4c-9c4d-5c66c150d59e
Expiry Date
01/01/0001
Salary
Location
ibis Pune Viman Nagar, Delhi, India
Experience Level
Director
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Delhi
Job Category
Sales & Marketing
Description
Accor Hotels, a global leader in hospitality, is seeking a dynamic and results-driven Account Director of National Sales to lead and oversee the national sales strategy for our expansive portfolio of
Reference
cd85f047-624f-4b2b-b773-bedeb4edf44e
Expiry Date
01/01/0001
Salary
Location
Raffles Jaipur, Jaipur, India
Experience Level
Associate
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
Jaipur
Job Category
Sales & Marketing
Description
Prime Function:Plan the room reservations.Ensure proper selling techniques and strategies are utilized to maximize room revenues.Coordinate all duties and responsibilities of the reservation departmen
Reference
a4ba1c77-39cd-45da-ad8e-010fb64bf9ce
Expiry Date
01/01/0001
Salary
Location
FAIRMONT HANOI, Hanoi, Vietnam
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Hanoi
Job Category
Sales & Marketing
Description
This position reports directly to the Director of Sales & Marketing and plays a key role in executing the hotel’s commercial strategy while ensuring brand consistency and service excellence.Responsibi
Reference
6210a817-1377-45f7-a160-d6a7731c1674
Expiry Date
01/01/0001
Salary
Location
Paris, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ADAGIO
Job type
Apprenticeship
Locations
Paris
Job Category
Sales & Marketing
Description
Vous intégrerez le marketing BtoB d’Adagio et contribuerez activement à la mise en œuvre de projets variés visant à développer notre activité auprès des professionnels :Vous participerez à la promotio
Reference
0e617bed-e7f6-47bf-af6a-953108e1f432
Expiry Date
01/01/0001
Salary
Location
Paris, France
Experience Level
Student
Job Schedule
Full-Time
Brands
ADAGIO
Job type
Apprenticeship
Locations
Paris
Job Category
Sales & Marketing
Description
Vous participez à la modernisation de l’expérience client à travers la mise en place ou l’amélioration des standards de marque (produits et services) : brief, suivi de projet en coordination avec les
Reference
dd422e50-426c-45f4-b421-4777e8c6c21d
Expiry Date
01/01/0001
Salary
Location
Queen Elizabeth 2, Dubai, United Arab Emirates
Experience Level
Director
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Dubai
Job Category
Sales & Marketing
Description
Develop and implement strategic commercial plans, together with the General Manager & Revenue Manager, to source, drive and grow revenue across all segments. Monitoring results and adjusting strategie
Reference
1450d0aa-a61f-4ad3-9df1-411a8357ba72
Expiry Date
01/01/0001